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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Isha
July 25, 2022

Prompt reply was very appreciated now waiting for mailing label

Date of experience: July 25, 2022
North Carolina
1 review
0 helpful votes
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Clara - chat
July 25, 2022

Very quick and helpful. Assisted with easy step by step help.

Date of experience: July 25, 2022
Pennsylvania
4 reviews
0 helpful votes
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Awesome dress did not disappoint
July 25, 2022

This dress is beautiful and true to size. Do not go bigger I did and had to exchange. The exchange was flawless awesome company will definitely order again

Date of experience: July 25, 2022
Colorado
2 reviews
0 helpful votes
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Swim suit
July 25, 2022

Thank you May gor getting my order correct. I ordered a swim suit I some how submitted 2. I only needed one. She helped fixed this for me and I am very grateful. I an retired and live on small budget. Once again thank you. I do have one I ordered well back for me and my daughter we love them. When we get asked were we got them we tell them.

Date of experience: July 25, 2022
Canada
1 review
0 helpful votes
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Excellent Service!
July 25, 2022

Received my bathing suits in 2 weeks, true to size, bought 3 don't know which one to wear first! I will be telling all my friends. About " Rotita "

Date of experience: July 25, 2022
Wisconsin
1 review
0 helpful votes
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Swimsuit order
July 25, 2022

Website is easy to use. Lots of choices and you get your order within 2-3 weeks

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
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Colorful
August 24, 2022

Tried twice your products because of great sale prices. Love your site but am a little disappointed in the quality and fabric. Need more support in bathing suit tops and better material. Love the colors though and styles.

Date of experience: July 25, 2022
GB
1 review
0 helpful votes
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Good sizing
July 25, 2022

Ordered 3 items - pleased with the quality! Delivery time was good. All well packed. Very happy with my purchases and will order again.

Date of experience: July 25, 2022
Australia
1 review
0 helpful votes
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Swimwear
July 25, 2022

Very happy with my purchase, it was exactly as it was advertised

Date of experience: July 24, 2022
Texas
1 review
0 helpful votes
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No product
July 25, 2022

Ordered 2 items for my wife, never showed up. I believe they were stolen. Your company resent the items and my wife was overjoyed with the swimsuits. Thanks for the good service!

Date of experience: July 24, 2022
Australia
1 review
0 helpful votes
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Swoshi
July 25, 2022

Thank you for your help, I was worried I got the wrong size but it was fixed immediately

Date of experience: July 24, 2022
Minnesota
1 review
0 helpful votes
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Great swimsuit
July 25, 2022

They were quick and courteous, and the product was well what I hoped it would be. Their site made it easy to pick my size and I love the blue stripes with the anchors.

Date of experience: July 24, 2022
Canada
2 reviews
0 helpful votes
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AWESOME COMPANY
July 25, 2022

Great products, great service, great fit to the articles i purchased. Reasonable pricing.

Date of experience: July 24, 2022
Missouri
2 reviews
0 helpful votes
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Great Customer Service
July 25, 2022

Sowshi was great at helping me edit my order to include a second item so I would not have to additional shipping costs.

Date of experience: July 24, 2022
Canada
1 review
0 helpful votes
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Aarna
July 24, 2022

Great customer service//////////////////////////////////////

Date of experience: July 24, 2022
Illinois
1 review
0 helpful votes
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Will buy from them again!
July 24, 2022

It takes about 3 weeks to get the purchase because it comes from Japan. That being said I love the bathing suit top and bathing suit coverup that I bought. Nice looking, nice quality!

Date of experience: July 24, 2022
New York
1 review
0 helpful votes
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Excellent
July 24, 2022

Thank you for your kindness, understanding, and efficient customer care. So quick and easy.

Date of experience: July 24, 2022
Florida
1 review
0 helpful votes
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Return
July 24, 2022

Arana was amazing fast accurate and friendly kind informative.

Date of experience: July 24, 2022
Pennsylvania
1 review
0 helpful votes
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Emily
July 24, 2022

Great, good customer service person. Good job! *******

Date of experience: July 24, 2022
Virginia
1 review
0 helpful votes
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Great customer service
July 24, 2022

Followed through with ease, checked account and changed the order for me, thank you

Date of experience: July 24, 2022