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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Clara was very helpful and pleasant. My first time shopping with rotors. So far am pleased with service's
Very pleased with the quality of fabric and workmanship on the swimsuits I ordered from Rotita. However, I do seem to be a Lg in some styles and XL in others. The bra cups are a little small and not fully supportive for a D or larger in some styles.
Although fearing that the return/exchange process was going to be difficult... I was happily surprised at how smoothly it went... twice... a shout out to Renee, thanks!
I canceled one of my orders that had not shipped yet and asked for a full refund asap. Sumie was amazing and handled everything extremely well and my refund was in my account in 24 hours. Thank you!
I am a little disappointed in how long it took to get the order. The top runs a bit small around the bust line but large in the bottoms. I wish we had the option to buy each piece separately.
I had ordered something that did not fit. I emailed and asked if i could swap the item for something else. Renee told me the process and i returned the original item and received the new one. Thank you Renee.
I have a horrible time finding a bathing suit that fits me appropriately and is pretty. And to find one that was also on sale and cheap? That's like a miracle. Thank you for a good product and good service.
Very professional and I feel confident I can return my dress with mo problems
Clothes fit beautifully and are great quality!
Great prices too!
Brinda made this process of returning this item so easy. I was unable to find the order and she quickly located and started the return/refund process. It took a matter a couple of minutes. Thank you Brinda!
Issue with a exchange label. She took care of it right away
Clara was checking on my order as I was not at home and I'm goin on a trip
I never received any shippin info in my email
Renee expertly handled a very complicated exchange of two swim dresses size LARGE in exchange for size X LARGE. Additionally, I requested a completely different style for one of the suits which I paid the difference in price. The next day I received an email that my order was on its way. This was a complicated exchange but Renee at Rotita handled it expertly. I anticipated the exchange would not go as well as it did, but was pleasantly surprised. I have not received the two suits yet but I have confidence that everything will go well. Thank you, Renee.
First time ordering and didn't know if I had received any coupons off my order. Clara was very helpful in explaining what I was eligible for and adjusted my total. Very friendly and professional.
I needed a different size. They were extremely communicative and quick to respond telling me the progress. I appreciate it.
I am glad I had Sumie whom I have been communicating with back & forth regarding 3 items I ordered, received & returned for refund but to my dismay could only do as exchange. This is first for me that I had to do an exchange for each item rather than an refund straightaway. What a bummer & the postage for the returned items are out of one own's pocket which is double bummer! I am happy to know that my parcel with my returned items have been received & the exchange items will soon be shipped out to me. However, if these replacement items I have chosen don't fit me & I know they're non-refundable it will be very sad. Needless to say Sumie has been great in taking care of my issue but the company Rotita isn't a great website to shop with. The clothings looked very enticing but the material & workmanship is another thing that aren't as what the website is showing. Too bad. This will be last time I will shop with Rotita.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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