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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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My order arrived on time and as always the quality is really good. Can't wait for my holidays now
I was unsure how to return items. My chat helper, Sowshi explained what to do in about 30 seconds. When I went to follow her/his instructions, I found I had no ticket. I went back to Sowshi to find out how to get a ticket, and in another 20 seconds he/she had already processed the ticket and the return label. Just amazing customer service!
Thank you for you fast response. I will wait for my email.
My problem was solved quickly and efficiently. This is the second time I have returned my items and both times it was done quickly. Thank you
Thanks Aarna for assisting me.
Love the bathing suit, but order the wrong size.
Thanks again for showing me where to look to exchange sizes
I received the swimsuit and shorts and I am at fault having ordered the wrong size swimsuit and size and colour of the shorts to go with it so Isha guided me through the return process very quickly and said to expect an email to finish the process. I love good customer service so I am 100% positive I will order from this website again Thank you
Great suits and I'm a little chunky and they are amazing fits!
I was reluctant to order one item as I was not sure if this was a legitimate business but I thought zi would take my chance because I really liked the swimsuit.
Well my parcel came earlier than expected, the bathing suit fit and the material very nice. The company makes sure you receive your order as you hear from them to make sure you received your order.
Now I've ordered 4 more items, Can't wait to receive them. So thank you Rotita.
Purchase was great. Unfortunately the items had to be returned. I had trouble downloading but I finally got he help I needed through emails. Thank you.
This company is on point. I had an issue with a package and a delay and they were quick to figure out what the issue was. I will defer be ordering from the again. The value and selection is awesome.
I was having a great deal of difficulty with finding instructions on how to return a Rotita product. I finally discovered an on-line chat and Brinda was VERY helpful. My issue was resolved!
I used the chat room to get a return ticket. Brinda was excellent in helping me acquire one and gave me directions.
Very quick and easy. Thanks! Highly recommend using the online chat (based on this experience) for any questions or issues. Aarna was very helpful.
Replying too an email asking if I had received my order, did not specify which order. Alice very quickly and efficiently answered my question.
She was helpful and polite. She was able to get me the return label when the website was not working.
I needed help with an exchange and I was very fortunate to get Sarah to help me. She was very knowledgeable and efficient. I will shop with your company again.
Sara was professional and knowledgeable. She resolved by issue in a timely manner
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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