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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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North Carolina
1 review
0 helpful votes
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Traditional gift
July 9, 2025
Updated review

I gave my great nephew the Gorham sterling silver baby cup to celebrate his birth. The cup was engraved with his name and birth date. The whole family loved it.

Date of experience: June 29, 2025

Can't get billing address to edit
June 28, 2025
Previous review

Can't get billing address to edit

Date of experience: June 18, 2025
New York
2 reviews
17 helpful votes
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Misleading
July 9, 2025

It has been my experience that most things I order from RS are much smaller than I'm led to believe from their ad pictures. Quality is fine, but sometimes, size matters.

Ross-Simons attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2025
Barbara J. — Ross-Simons Rep
9 months ago

It can be challenging to depict size online, and we always include the product dimensions in the Product Details section, as well as include a photograph shown to scale on a model. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.

Utah
1 review
0 helpful votes
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Beautiful and delicate
July 9, 2025

Love my matching earring and necklace set. Very elegant mother of pearl flowers.

Date of experience: June 28, 2025
New York
2 reviews
1 helpful vote
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Great necklace
July 9, 2025
Updated review

Very easy to order from - prompt service. Positive experience!

Date of experience: June 28, 2025

Super positive!
June 30, 2025
Previous review

Super positive! Love your "stuff"!

Date of experience: June 20, 2025
California
1 review
0 helpful votes
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Shopping from a catalog
July 9, 2025

It's difficult to actually know what it is. IE: size, color, quality, etc.
They're cute and versatile.

Date of experience: June 28, 2025
Massachusetts
1 review
0 helpful votes
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The Jade ring is just as described, but is even lovelier when on my finger. Ordering and delivery were fast, courteous and without problems.

Date of experience: June 28, 2025
Georgia
1 review
1 helpful vote
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My wife wanted an ankle let. I've dealt with R&S before and was pleased. We made our purchase and are completely satisfied once again.

Date of experience: June 28, 2025
Arizona
1 review
0 helpful votes
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Panther link ring.
July 8, 2025

I love this ring. It's the perfect pinkie ring, and the price is right.

Date of experience: June 28, 2025
Texas
1 review
0 helpful votes
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Gold Beaded Bracelet
July 8, 2025
Updated review

Easy to shop, found what I wanted. Quick shipping. Great quality

Date of experience: June 28, 2025

Blue Topaz/Sapphire Ring
April 17, 2025
Previous review

Fast shipping Love the ring. Easy to order and great selection

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Fabulous and great value
July 8, 2025

I have been a repeat customer for years and have been always pleased with my purchases! Ross Simons is my go to for gifts for everyone and any occasion...

Date of experience: June 28, 2025
North Carolina
1 review
0 helpful votes
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Bracelet
July 8, 2025

My first order with you. I love the bracelet, Just what I was looking for.

Date of experience: June 28, 2025
Pennsylvania
1 review
0 helpful votes
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My purchase
July 8, 2025

I am pleased with the ring I purchased and wanted to buy another one so I could stack them. Unfortunately you raised the price by at least 30 percent so I won't be purchasing it.

Date of experience: June 28, 2025
Rhode Island
2 reviews
1 helpful vote
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Good quality
July 8, 2025

I wanted the 16 " out of stock but I got the 18" worked out perfectly

Date of experience: June 28, 2025
Texas
1 review
1 helpful vote
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Very nice jewelry
July 8, 2025

I have bought many items here and I will probably buy more in the future.

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
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Delivered on a timely basis and was intact! Shipping with USPS is usually dependable!

Date of experience: June 28, 2025
Massachusetts
1 review
0 helpful votes
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So easy!
July 8, 2025

The bracelet I purchased was delivered in a timely fashion, no issues with quality.
Such a beautiful piece. I was a little skeptical about purchasing on line but I'm very happy!

Date of experience: June 28, 2025
Indiana
1 review
0 helpful votes
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My go to for jewerly
July 8, 2025

Ross and Simon's was my Mother's favorite for jewelry and has been mine too for a long time. Beautiful and unique pieces that are good quality and affordable. Customer service is great and on the rare occasion I have returned items, the process is very easy. I have been a long time customer and will continue to shop here!

Date of experience: June 28, 2025
South Carolina
1 review
1 helpful vote
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Eccellent
July 8, 2025
Updated review

Package came on time the bracelet was a gift for my daughter she loved it. All is good!

Date of experience: June 28, 2025

Beautiful
June 3, 2025
Previous review

Love how they look on they are beautifully made. They feel light on and the backs are large. Love them marie

Date of experience: May 24, 2025
Florida
1 review
0 helpful votes
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Fast delivery
July 8, 2025

Great follow-up to determine whether or not I received the package.

Date of experience: June 28, 2025
Texas
1 review
0 helpful votes
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Poor quality of earings
July 8, 2025

Both earrings are beautiful but not wearable. Clip-ons are very loose and won't stay on the pearl bearings the little screw-on posts won't come off.

Date of experience: June 28, 2025