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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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It matched my necklace perfectly! I haven't taken it off since I git it. I was supposed to open up for our Anniversary 38 th but of course I couldn't wait🤪
Ross Simon has beautiful jewelry. They are my go-to company.
Ordering on the website was easy and straightforward. I am very happy with charm holder that I purchased. It is perfect for what I needed!
The necklace and earrings were easy to order and came so quickly!
The product
Came very quickly and is boxed
Nicely. Jewelry is place into a velvet like pouch with a snap.
Everything I've ordered from Ross Simon's has been very nice and this is no exception. Wife loved it.
Easy, quick, nice selection and fair prices
Easy to order and received items quickly. More lovely than pictured. Impressive quality i enjoy wearing all! Ross Simons for years always beautiful unique high quality.
I was pleasantly surprised at how beautiful this necklace was when I received it. It sparkles so much and the size is perfect. I love the 20" length of the chain as I can wear shorter necklaces with this one. Price was perfect too.
Not as large or vibrant as the picture. Very dull in color. Very small.
I have been shopping with your company for years and love it!
One link has broken loose and is sticking up and catching on everything. Tried to bend it back into place but it doesn't seem to want to stay. Will just have to see how long it lasts.
The pieces that I received were more beautiful in person even than shown online.
I've never purchased anything at Ross Simon's that I didn't love! Dependable and beautiful products!
Exactly as described. Received quickly. Very happy with purchase.
Love all jewelry at Ross! Fast and easy ordering and fast shipments all the time! Love the unique variety at Ross Simon's!
I had to exchange the ring for a bigger size, I sent the ring back, however I have not received any feed back as of yet regarding my return. Hoping I will here something shortly. The ring itself looked awesome, I cant wait to get the correct size
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


Color and size can be challenging to depict online, and we always include the product dimensions in the Product Details section, as well an include a photograph shown to scale of the piece on a model. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.