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Ross-Simons

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,863 reviews

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Wisconsin
1 review
0 helpful votes
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Love Love Love the Earrings!
July 10, 2025

It matched my necklace perfectly! I haven't taken it off since I git it. I was supposed to open up for our Anniversary 38 th but of course I couldn't wait🤪

Date of experience: June 30, 2025
Georgia
1 review
0 helpful votes
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Perfect!
July 10, 2025

Ross Simon has beautiful jewelry. They are my go-to company.

Date of experience: June 30, 2025
New Hampshire
3 reviews
0 helpful votes
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Lovely charm holder
July 10, 2025

Ordering on the website was easy and straightforward. I am very happy with charm holder that I purchased. It is perfect for what I needed!

Date of experience: June 30, 2025
Florida
1 review
0 helpful votes
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Missing package
July 10, 2025

They provided delivery date and package was located on mail box

Date of experience: June 30, 2025
Colorado
1 review
0 helpful votes
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Great experience!
July 10, 2025

The necklace and earrings were easy to order and came so quickly!

Date of experience: June 30, 2025
New Jersey
1 review
0 helpful votes
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Online experience is easy
July 10, 2025

The product
Came very quickly and is boxed
Nicely. Jewelry is place into a velvet like pouch with a snap.

Date of experience: June 30, 2025
Mississippi
1 review
1 helpful vote
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See above
July 10, 2025
Updated review

Everything I've ordered from Ross Simon's has been very nice and this is no exception. Wife loved it.

Date of experience: June 30, 2025

Easy, quick, nice selection and fair prices
June 29, 2025
Previous review

Easy, quick, nice selection and fair prices

Date of experience: June 19, 2025
Georgia
1 review
0 helpful votes
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Beautiful jewelry - Great Prices
July 10, 2025

Easy to order and received items quickly. More lovely than pictured. Impressive quality i enjoy wearing all! Ross Simons for years always beautiful unique high quality.

Date of experience: June 29, 2025
Colorado
1 review
0 helpful votes
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Beautiful necklace
July 10, 2025

I was pleasantly surprised at how beautiful this necklace was when I received it. It sparkles so much and the size is perfect. I love the 20" length of the chain as I can wear shorter necklaces with this one. Price was perfect too.

Date of experience: June 29, 2025
California
1 review
1 helpful vote
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Not what I was hoping for
July 10, 2025

Not as large or vibrant as the picture. Very dull in color. Very small.

Ross-Simons attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2025
Barbara J. — Ross-Simons Rep
9 months ago

Color and size can be challenging to depict online, and we always include the product dimensions in the Product Details section, as well an include a photograph shown to scale of the piece on a model. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.

Indiana
1 review
0 helpful votes
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Quick!
July 9, 2025

I had my order in a matter of days! Packaged well and the piece was perfect!

Date of experience: June 29, 2025
New Hampshire
1 review
0 helpful votes
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The best of the best!
July 9, 2025

I have been shopping with your company for years and love it!

Date of experience: June 29, 2025
Pennsylvania
1 review
0 helpful votes
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One link has broken loose and is sticking up and catching on everything. Tried to bend it back into place but it doesn't seem to want to stay. Will just have to see how long it lasts.

Date of experience: June 29, 2025
Connecticut
1 review
0 helpful votes
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Beautifully Crafted
July 9, 2025

The pieces that I received were more beautiful in person even than shown online.

Date of experience: June 29, 2025
North Carolina
1 review
0 helpful votes
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Beautiful jewelry
July 9, 2025

I've never purchased anything at Ross Simon's that I didn't love! Dependable and beautiful products!

Date of experience: June 29, 2025
Nevada
1 review
0 helpful votes
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Delicate
July 9, 2025

The bracelet is as described. Lovely and delicate. Where's the matching necklace?

Date of experience: June 29, 2025
Florida
1 review
0 helpful votes
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Very nice
July 9, 2025

It's so hard to choose only one item. So many beautiful items...

Date of experience: June 23, 2025
Massachusetts
1 review
0 helpful votes
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Lovely
July 9, 2025

Exactly as described. Received quickly. Very happy with purchase.

Date of experience: June 29, 2025
Florida
1 review
0 helpful votes
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Beautiful starfish design
July 9, 2025
Updated review

Love all jewelry at Ross! Fast and easy ordering and fast shipments all the time! Love the unique variety at Ross Simon's!

Date of experience: June 29, 2025

Easy and fast check out!
June 29, 2025
Previous review

Easy and fast check out!

Date of experience: June 19, 2025
Maryland
1 review
0 helpful votes
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Returned for an exchange
July 9, 2025

I had to exchange the ring for a bigger size, I sent the ring back, however I have not received any feed back as of yet regarding my return. Hoping I will here something shortly. The ring itself looked awesome, I cant wait to get the correct size

Date of experience: June 29, 2025