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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great price, and purchasing experience. Ross and Simmons has never disappointed.
Smooth and timely. I have been ordering for years and it has been a good experience.
Seemed like it took a long time to receive the necklace I ordered. Maybe I'm just used to Amazon!
The website is easy to navigate and the product descriptions were very clear. I had no problems or snags.
I was extremely pleased with my new purchase of small gold and lab grown diamond earrings. They are petite but go perfectly with my diamond studs in my second hole in my ears. Can't get over how sparkly they are! I love them!
At first there was no drop down box for the size of the chain, but in contacting customer service, I
Was helped.
Allie confusing on selecting the length of the chain.
I ordered an 18k over silver starfish necklace. The jewelry has a nice weight and is a welcomed accessory to my summer outfits. I can wear it with casual clothes or to dress up an outfit.
Products are beautiful... hard to make a choice when so much is available at great pricing.
Exceeding expectations. Keep being such excellent as you are!
No hassle ordering. Easy to order and receive product. Product able to hold large domed rings and a bracelet or two.
Ring looks so authentic. Nice quality. Price was excellent too.
Website is easy to use. Many items are on sale. Good variety.
To date I have been very pleased with all my shopping experiences and jewelry purchases
I signed up for emails and texts expecting to get the 15 dollars off my order as promised. At checkout that didn't happen. I reflected my dissatisfaction in my review and got an immediate response from customer service
Very happy with it! Packaged nicely and fits perfect. Good to order from.
Pretty seamless ordering process - no complaints and products are packaged well
This was the first time ordering and it was exceptionally easy. The items are beautiful. I cannot believe how quickly I received them. I will not hesitate to shop st Ross Simon again!
This was my first time ordering earrings and I was very happy. Came in felt pouch and a box.
I've already stated my issue. Repeat repeat repeat repeat repeat repeat repeat
Immediately attracted to ring on-line, but it's always a little scary when selecting something you haven't seen in person. This piece was no problem: looks exactly as pictured and true to size specified. Description was completely accurate. Received beautifully packaged and very quickly.
Great Jewelry Finds. Good quality and great prices. Shipping and arrival of packages are usually very good.
When making a selection and purchase at Ross-Simon's, I find that the transactions are very smooth and worry free. They have an excellent selection of high-quality 14k and 18k gold Jewelry. The customer reviews are very helpful also.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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