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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Montana
1 review
0 helpful votes
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Great variety!
July 20, 2025
Updated review

I was very satisfied with how quickly my new necklace/earring set arrived. It was packaged very nicely. Very easy transaction and prices are reasonable.

Date of experience: July 10, 2025

Beautiful selection
July 10, 2025
Previous review

Beautiful selection. Prices are very reasonable too.

Date of experience: June 30, 2025
New York
1 review
1 helpful vote
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Not as expected
July 20, 2025

I bought a gold letter P which appeared solid gold in images - however, the back is actually hollowed out. Very disappointed. It was a birthday gift and I had no time to replace, otherwise I would have returned it.

Date of experience: July 10, 2025
New Jersey
1 review
1 helpful vote
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The ring price when down 2 days later after I order this ring.

Date of experience: July 10, 2025
California
1 review
0 helpful votes
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I love it.
July 20, 2025

Your customer service got right onto my question and told me when the order would be here and it was in my box today your Customer Service is A1

Date of experience: July 9, 2025
New Jersey
1 review
0 helpful votes
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Great Value
July 19, 2025

I bought three necklaces all on clearance. I love all three of them. The prices were great and everythig came quickly, even the monogrammed necklace.

Date of experience: July 9, 2025
New Jersey
1 review
1 helpful vote
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Very Attractive Rings
July 19, 2025

I purchased 3 rings and especially liked to gold over silver leopard ring and the faux Tanzanite ring. Both were well made, fit perfectly and look beautiful on my hand. Have had a very good experience with jewelry purchased from Ross Simons.

Date of experience: July 9, 2025
Florida
1 review
0 helpful votes
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Great
July 19, 2025

Always a great experience.and their products have pleased the recipient.

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Bracelets ~-
July 19, 2025

I l ordered 2 bracelets the same day. I was not I informed that the 2nd bracelet was backordered til the end of the month. Not pleased

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Quality Company
July 19, 2025

Good, clean transaction. On time delivery. Acceptable merchandise.

Date of experience: July 9, 2025
Colorado
1 review
0 helpful votes
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Quality
July 19, 2025

I looked for my two rings to be of low quality. When I took them out, it made my heart happy. It's worth the price. Thank you all!

Date of experience: July 9, 2025
New Jersey
1 review
0 helpful votes
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Review of Bee coin necklace
July 19, 2025

Great experience. Love the necklace. I have gotten many compliments.

Date of experience: July 9, 2025
Indiana
1 review
0 helpful votes
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Gorgeous stones!
July 19, 2025

Ordered these liner earrings just hoping stones were as nice as they looked online. Exceeded expectations! These stones have organic shape and color variances are on point! You won't regret purchasing these!

Date of experience: July 9, 2025
New York
1 review
0 helpful votes
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Silver bangle
July 19, 2025

Received earlier than expected but bracelet was scratched

Date of experience: July 9, 2025
Oklahoma
1 review
0 helpful votes
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Beautiful piece of jewelry
July 19, 2025

Great customer expect No issues with anything fine jewelry Thank you

Date of experience: July 9, 2025
Florida
1 review
0 helpful votes
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Perfect
July 19, 2025

Exactly what I wanted, a dainty, understated, black & gold ring to complement my other gold jewelry. Love it.

Date of experience: June 28, 2025
Arkansas
1 review
0 helpful votes
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Nice
July 19, 2025

Nice beautiful ring! Love it wear it all the time. I will order more ítems from your website

Date of experience: July 8, 2025
Texas
1 review
0 helpful votes
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On line purchases are easy
July 19, 2025
Updated review

Ordered online. Delivery and notification of delivery is always timely.

Date of experience: July 8, 2025

Bangle Bracelet
November 23, 2024
Previous review

The bracelet was well packaged and sent via USPS. The diamond cut bracelet is beautiful and shiny. 7" fits a small wrist perfectly.

Date of experience: November 12, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent service. Beautiful item
July 19, 2025

I was more than pleased with the item I received. It was just as pictured and the in person quality is excellent t. It was delivered quickly and packed well. Totally satisfied with shopping g experience

Date of experience: July 8, 2025
New York
1 review
0 helpful votes
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Beautiful Earrings.
July 19, 2025

My earrings arrived in a short time and I was kept abreast of the progress from submitting the order to delivery. Would highly recommend this jeweler.

Date of experience: July 8, 2025
Oregon
1 review
0 helpful votes
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Just as advertised
July 19, 2025

Went to site saw the clasp ordered and received fast and a very fancy packaging. Great service

Date of experience: July 8, 2025