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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Texas
1 review
0 helpful votes
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Earrings and Cufflinks
May 4, 2022

Good experience, they were gifts and arrived quickly. They are prettier than advertised and my daughter and her fiance loved them.

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
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Black stone ring.
May 4, 2022

Quick and easy to order. Product was nice. Nice ring for the money.

Date of experience: May 3, 2022
South Carolina
1 review
0 helpful votes
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Very pleased!
May 4, 2022

This was a gift for Mother's day and my wife loves the earrings.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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They always have such beautiful and elegant jewelry, I highly recommend them!

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Quick and easy. I really appreciate the quality of the products. I will continue to be a customer.

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
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Love this site - easy and appreciate seeing the product on the model - this helps tremendously.

Date of experience: May 3, 2022
Tennessee
1 review
0 helpful votes
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Beautiful Piece of Jewelry
May 3, 2022

Many compliments from everyone because of this beautiful bracelet. My sisters want one now.
Great place to buy good jewelry.

Date of experience: May 2, 2022
Ohio
2 reviews
0 helpful votes
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Exceeded Expectations
May 3, 2022

It's hard to find reasonably priced quality jewelry in much smaller sizes. Ross Simmons offers more choice.

Date of experience: May 2, 2022
Georgia
1 review
0 helpful votes
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Sapphire stones looked dirty, one had discoloration that looked to be rust. The links were slightly bent indicating a weak sterling.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Phew
May 2, 2022

So far seems Painless. The necklace was well received.

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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Classic Gift
May 2, 2022

Quick and easy.The hard part was deciding which item to select.

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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Emerald bracelet
May 2, 2022

Very good. I am a return ingredient and ongoing customer and Ross-Simon's is always my first stop.

Date of experience: May 2, 2022
Arizona
1 review
0 helpful votes
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Nice Pearls
May 2, 2022

Found what I needed. In stock. Free Mother's Day Shipping. Easy pay with Affirm.

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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Not quite as expected
May 2, 2022

Good. Wish you had bracelets in 7.5". Bracelet design didn't continue all around. It was like getting half a bracelet

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Earring purchase review
May 2, 2022

Was happy with it till it timed out and made me re-enter everything

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
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All flash, no substance
May 2, 2022

Website is easy to use. Product did not meet expectations.

Date of experience: May 2, 2022
Ohio
2 reviews
0 helpful votes
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Quality bracelet!
May 2, 2022

Website very easy to use. Fast delivery and good communication.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Missing a stone
May 2, 2022

It was missing a stone. I am going to try and have it fixed or I need to return to you

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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Ordering process and shipment speed were very good. Product was nice but to be honest I thought item would have had slightly larger diamonds for price that was paid. I would not spend the same amount of money again to order this item but I am not upset I ordered it ornplan to send it back.

Date of experience: May 2, 2022
Florida
2 reviews
0 helpful votes
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Great service!
May 2, 2022

I order several times a year and have never been disappointed.

Date of experience: May 2, 2022