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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Arizona
1 review
0 helpful votes
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Smaller than expected
May 26, 2022

These earrings were just as pictured with the exception that they were smaller than expected. They matched the measurements given online, but somehow I had thought they would look larger on my ear.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Wonderful experience
May 26, 2022

Easy and helpful! Beautiful necklace! I received a gift from here and bought this necklace for my sister-in-law for her 60th Birthday. She loves it!

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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See below
May 26, 2022

So far good this was a gift I can't tell you about the product until see opens it check with me in july

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Easy check out and big selection beautiful jewelry

Date of experience: May 26, 2022
Massachusetts
1 review
0 helpful votes
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Cheap looking bracelet
May 26, 2022

I did not like the bracelet. I thought it looked cheap and clasp was hard to get on.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Ring
May 26, 2022

Good good good good good good good good good good good good good hood

Date of experience: May 26, 2022
New Jersey
1 review
0 helpful votes
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Always a pleasure
May 26, 2022

Ross Simons stands behind its products.
Jewelry arrives well packaged and timely.
Jewelry is always as described.

Date of experience: May 26, 2022
Nevada
1 review
0 helpful votes
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Anklet
May 26, 2022
Updated review

It is pretty but too small for me. I will gift it to family member.

Date of experience: May 26, 2022

It was good
May 19, 2022
Previous review

It was good

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Nice look
May 26, 2022

The ring looked great. Fits perfectly on my middle finger. I will start wearing it regularly in later July.

Date of experience: May 26, 2022
Tennessee
1 review
0 helpful votes
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Always a pleasure to deal with.
May 26, 2022

I've ordered several items from Ross-Simons and I have not been disappointed. Quick shipping and so far, all of my items have been of very good quality and value.

Date of experience: May 26, 2022
Utah
1 review
0 helpful votes
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Return Buyer.
May 26, 2022

Love the merchandise and selection along with reasonable prices. I've never been disappointed.

Date of experience: May 26, 2022
New Jersey
1 review
0 helpful votes
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Rings
May 26, 2022

I ordered the ring set and it came really fast! I Love them! Thank you!

Date of experience: May 26, 2022
West Virginia
1 review
0 helpful votes
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Bracelet Gift
May 26, 2022

Ordered one of these bracelets as a gift not disappointed.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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*
May 26, 2022

***************************************************************************

Date of experience: May 26, 2022
Florida
2 reviews
0 helpful votes
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Bracelet from Ross + Simons
May 26, 2022

Easy to order. Nice item at good price. Fast delivery. Good communication/

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Salesperson was very helpful in returning earings I was not happy with them. They were very hard to close

Ross-Simons attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2022
Barbara J. — Ross-Simons Rep
over a year old

Our customer service team assisted with the return setup. We understand these earrings did not work for you and hope you find the perfect pair.

Connecticut
2 reviews
0 helpful votes
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Jade bracelet
May 26, 2022

Needed help from customer service. Service was impeccable.

Date of experience: May 26, 2022
Georgia
2 reviews
0 helpful votes
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Gold Chain Order
May 26, 2022

Fast and easy! The chain I ordered was disappointing, much smaller than I envisioned vs. how it was pictured!

Date of experience: May 26, 2022
Pennsylvania
1 review
0 helpful votes
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Great
May 26, 2022

Very easy and satisfied all around with my experience

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Silver Mens Bracelet
May 26, 2022

The bracelet is light in weight and was not represented well in the picture.

Date of experience: May 26, 2022