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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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The photos are deceptive... descriptions are accurate (I guess), but, the diamonds are microscopic... I guess I will continue looking and will have to choose a large size and more expensive... shipping and service have been excellent...
Website is easy to navigate and responds quickly. Always keep customers well informed about orders and they follow up to ensure delivery!
The chain was a tangled mess that took 30 minutes to fix
Very easy and found what I was looking for at a price I thought was fair
Easy transaction, good discount, good quality, worthwhile, look forward for more discounts
Ross-simmons is easy-to-use and I am extremely satisfied. Would definitely purchase from this site again in the future.
Ordered ring and received it in 3 days! Style always up to date. So many items to select from. I've ordered for many years from thus company and have never been disappointed!
Perfect, just what I wanted. Great service, thank you.
No issues with order or delivery - but the item was overpriced - hoop part of earring so small couldn't even get it on. I have purchased solid 14k/diamond beautiful jewelry from other online stores for little more than than the cost of this gold plated silver. Doubt I will order again from Ross Simons unless it's a really good deal, which this was not.
Very good service. This company keeps you informed from order confirmation to delivery and after
I kept trying to put in my $50 code and it said it took it. My order would be $148. But that is not what came up on the receipt.!$198.23! Please fix this. When I got my email it had taken off the $50 dollars. Bracelet was pretty and good quality, but not correct size. Will be returning.
Thanks
I've purchased several pieces of jewelry and have always been happy with the quality and price.
Perfect to start a layering necklace pattern. I also ordered a 20" bezel jewel necklace and it pairs well with other jewelry I have.
Good. Kept me up to date. Do not know what else to say.
Very pretty baroque Pearl ring…. Already worn it 3 times. True to size, dressy or casual, fits life today.
Excellent service, prompt delivery. Item received as described in website. Will definitely buy again from this store when needed.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


The coupon applied correctly and the Visa will be charged $148.22 when your new jewelry ships. We hope you love it.