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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Disappointed
May 27, 2022

The photos are deceptive... descriptions are accurate (I guess), but, the diamonds are microscopic... I guess I will continue looking and will have to choose a large size and more expensive... shipping and service have been excellent...

Date of experience: May 27, 2022
Virginia
1 review
0 helpful votes
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Love these earrings!
May 27, 2022

As always, delivery time is short and product is really beautiful!

Date of experience: May 27, 2022
Pennsylvania
1 review
0 helpful votes
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Website is easy to navigate and responds quickly. Always keep customers well informed about orders and they follow up to ensure delivery!

Date of experience: May 27, 2022
Arizona
1 review
0 helpful votes
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Tangled chain
May 27, 2022

The chain was a tangled mess that took 30 minutes to fix

Date of experience: May 27, 2022
Virginia
1 review
0 helpful votes
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Return
May 27, 2022

Very very easy
They sent ups to house with label and even licked it up
Quick and easy buying and returns

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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Beautiful and on time
May 27, 2022

Very easy and found what I was looking for at a price I thought was fair

Date of experience: May 27, 2022
New Jersey
1 review
0 helpful votes
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Easy transaction, good discount, good quality, worthwhile, look forward for more discounts

Date of experience: May 27, 2022
North Carolina
1 review
0 helpful votes
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Amazing
May 27, 2022

Ross-simmons is easy-to-use and I am extremely satisfied. Would definitely purchase from this site again in the future.

Date of experience: May 27, 2022
Ohio
1 review
0 helpful votes
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Absolutely beautiful!
May 27, 2022

Ordered ring and received it in 3 days! Style always up to date. So many items to select from. I've ordered for many years from thus company and have never been disappointed!

Date of experience: May 27, 2022
Arizona
1 review
0 helpful votes
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Total satisfaction
May 27, 2022

Perfect, just what I wanted. Great service, thank you.

Date of experience: May 26, 2022
New Jersey
0 reviews
0 helpful votes
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Overpriced
June 26, 2022

No issues with order or delivery - but the item was overpriced - hoop part of earring so small couldn't even get it on. I have purchased solid 14k/diamond beautiful jewelry from other online stores for little more than than the cost of this gold plated silver. Doubt I will order again from Ross Simons unless it's a really good deal, which this was not.

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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Very good service. This company keeps you informed from order confirmation to delivery and after

Date of experience: May 26, 2022
Georgia
1 review
0 helpful votes
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Certificate
June 26, 2022

I kept trying to put in my $50 code and it said it took it. My order would be $148. But that is not what came up on the receipt.!$198.23! Please fix this. When I got my email it had taken off the $50 dollars. Bracelet was pretty and good quality, but not correct size. Will be returning.
Thanks

Date of experience: May 26, 2022
Barbara J. — Ross-Simons Rep
over a year old

The coupon applied correctly and the Visa will be charged $148.22 when your new jewelry ships. We hope you love it.

Indiana
1 review
0 helpful votes
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APlus Store
May 27, 2022

Wonderful business. Great selection of jewelry. Estate sale items also.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Great Quality!
May 27, 2022

I've purchased several pieces of jewelry and have always been happy with the quality and price.

Date of experience: May 26, 2022
Ohio
1 review
0 helpful votes
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Perfect to start a layering necklace pattern. I also ordered a 20" bezel jewel necklace and it pairs well with other jewelry I have.

Date of experience: May 26, 2022
Wisconsin
1 review
0 helpful votes
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Comfort
May 26, 2022

Very easy to order, arrived in short order. Not very comfortable to wear though.

Date of experience: May 26, 2022
California
2 reviews
0 helpful votes
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Easy
May 26, 2022
Updated review

Good. Kept me up to date. Do not know what else to say.

Date of experience: May 26, 2022

Would have like a bit more info
May 19, 2022
Previous review

Would have like a bit more info.

Date of experience: May 19, 2022
Massachusetts
2 reviews
0 helpful votes
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Casual chic
May 26, 2022

Very pretty baroque Pearl ring…. Already worn it 3 times. True to size, dressy or casual, fits life today.

Date of experience: May 26, 2022
New Jersey
1 review
0 helpful votes
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Prompt delivery
May 26, 2022

Excellent service, prompt delivery. Item received as described in website. Will definitely buy again from this store when needed.

Date of experience: May 26, 2022