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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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Georgia
1 review
0 helpful votes
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I was nervous
November 1, 2025

I have never purchased jewellery online and was a little nervous. Everything arrived perfectly packed, untangled, and in perfect condition. Thank you

Date of experience: October 22, 2025
Washington
1 review
0 helpful votes
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Pricey for non-metal silicone strands
November 1, 2025

This necklace looked great online, just what I was looking for. So disappointed when I received it. It's not metal! Instead, it's cheap-feeling silicone, very lightweight. I paid $140 for this necklace, but if I had seen it IRL before purchasing, I wouldn't have paid over $30.

Date of experience: October 22, 2025
Virginia
1 review
0 helpful votes
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Jewelry order
November 1, 2025

Rec'd a piece of jewelry with pearls, and in 6 weeks, 2 of the pearls were missing. Received a replacement, and I just have to hope the same thing doesn't occur again. Btw, I never showered or slept while wearing that piece of jewelry

Date of experience: October 21, 2025
Florida
1 review
0 helpful votes
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Highly Satisfied Customer
November 1, 2025

I have made several purchases from Ross-Simons. I have been above satisfied with all my purchases. The products are good quality at reasonable prices. I will be shopping with this company again. Turn around time with all my purchases has been excellent.

Date of experience: October 21, 2025
Louisiana
1 review
0 helpful votes
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Excellent
October 31, 2025

I love the pieces that I recently purchased, which was 2 rings and a cross necklace. The quality is very good. Service was very swift.

Date of experience: October 21, 2025
Virginia
1 review
1 helpful vote
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Gift was a hit!
October 31, 2025
Updated review

I was able to find three different types of hoops earrings for a very picky person for their upcoming birthday! She absolutely loved them and now how has choices for outings.

Date of experience: October 21, 2025

Easy to find a last minute gift
October 21, 2025
Previous review

Easy to find a last minute gift

Date of experience: October 11, 2025
Maryland
1 review
0 helpful votes
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Return Customer
October 31, 2025
Updated review

Love all my rings from here for everyday use for work, vacay, or errands. They stay beautiful even after years of almost daily use.

Date of experience: October 21, 2025

Repeat buyer…always satisfied!
January 13, 2025
Previous review

I've purchased multiple diamond rings, and all have been gorgeous, high quality, and wonderful prices!

Date of experience: January 3, 2025
Georgia
2 reviews
0 helpful votes
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Classy and chic choices!
October 31, 2025

I've purchased several jewelry pieces from Ross Simon's and have always been pleased. The ruby and garnet ring in 18c gold is just a stunning modern design and I love it. I also love the 14c gold small hoop earrings to wear every day and even sleep in. Like I stated above, classy and chic.

Date of experience: October 25, 2025
North Carolina
1 review
0 helpful votes
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Not as pictured
October 31, 2025

The bracelet I saw online had gold beads in between every ruby, and it was beautiful.The bracelet that I got only had gold beads in between.Maybe ten of the rubies, it wasn't exactly what I ordered.

Date of experience: October 21, 2025
Rhode Island
1 review
0 helpful votes
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Purchase of ring.
October 31, 2025

The product was nice. Unfortunately the ring didn't fit right. They told us that the ring did not come in half sizes, so we returned it in the mail.
Thank you.

Date of experience: October 21, 2025
Pennsylvania
1 review
0 helpful votes
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Reviews matter
October 31, 2025

It's difficult to buy jewelry off a website, and this is not the first piece that has been purchased for me Ross Simons. I read a review about this ring that expressed the buyers excitement about the quality of it, and I decided to take the plunge. The ring was exactly as described. I derive a lot of pleasure whenever I wear it I will continue to buy from Ross -Simons

Date of experience: October 21, 2025
New Jersey
1 review
0 helpful votes
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Fabulous Brilliance
October 31, 2025

I just had to let you know how beautiful my moissanite stud earings are. I'm completely overwhelmed with the brilliance and quality.
This will be a Christmas gift for my wife and I'm certain she will be thrilled with them. Thank you for producing amazing jewelry at outstanding prices. I look forward to additional purchases with Ross- Simons!

Date of experience: October 21, 2025
North Carolina
1 review
0 helpful votes
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Cutest little charm I need another!
October 30, 2025
Updated review

This little Skelton charm is so cute! While I am loving wearing on a necklace I would love another one so I could wear as earrings! So adorable! Hoping I get a discount code so I can order him a buddy!

Date of experience: October 20, 2025

Super easy and I can't wait to get my new little Skelton...
October 16, 2025
Previous review

Super easy and I can't wait to get my new little Skelton charm!

Date of experience: October 5, 2025
Hawaii
1 review
0 helpful votes
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The first and only time I have worn the 2 ct Eternity ring, one of the stones fell out... How do I procedd forward? Beth Dobbs

Date of experience: October 17, 2025
Georgia
1 review
0 helpful votes
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Purchase
October 30, 2025
Updated review

The pictures shows a different look than the items I receieved. Had wanted the red earrings for a while and finally decided to purchase them. Looks like something a teenager or young child would wear.

Date of experience: October 20, 2025

Easy to use
October 20, 2025
Previous review

Easy to use.

Date of experience: October 10, 2025
Florida
1 review
0 helpful votes
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Beautiful Ring
October 30, 2025
Updated review

My experience was great. Had no problem with the ordering process. The ring arrived exactly when they said.

Date of experience: October 20, 2025

Excellent Shopping Experience
July 21, 2025
Previous review

Very easy to find what you are looking for and easy to purchase. Overall a great shopping experience.

Date of experience: July 11, 2025
Florida
1 review
0 helpful votes
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Ring
October 30, 2025

Front start to finish very professional and patient I called with a few questions before I ordered and each person who answered was very knowledgeable

Date of experience: October 20, 2025
California
1 review
0 helpful votes
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I Love Ross-Simmons But…
October 30, 2025
Updated review

I've ordered from Ross-Simmons for many years, originally ordering out of their catalog I received in the mail. I've never once been disappointed until now. The ring just didn't seem worthy of your store. It was different than the picture and what I anticipated.

Date of experience: October 20, 2025

It took 3-4 tries to get checked out
October 20, 2025
Previous review

It took 3-4 tries to get checked out. I have an account with Affirm with a pre approved limit there should have been no issues.

Date of experience: October 10, 2025
Ohio
1 review
0 helpful votes
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Broken ring
October 30, 2025

My new ring broke in half. I called customer service and they paid for me to return it. I quickly received a new ring to replace it.

Date of experience: October 20, 2025
Illinois
1 review
0 helpful votes
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Larimar Cross Necklace
October 29, 2025

The larimar Cross necklace was as beautiful as the picture on your website. A little lighter blue than other larimar I have but still very pretty. The gift recipient loved it.

Date of experience: October 19, 2025