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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,861 reviews

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South Carolina
1 review
0 helpful votes
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Great service
July 2, 2022

Ordered easily.
Shipped.
Very satisfied with order. Beautiful, just like picture.

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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Lovely chain!
July 2, 2022

I had a very good experience shopping online with Ross and Simon!

Date of experience: July 2, 2022
Michigan
1 review
0 helpful votes
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Product tarnished
July 2, 2022

I bought the bracelet for my niece's birthday and when I received it, it was tarnished and not what I expected. I am going to give it to her today but may have to return it if she doesn't like it. It does not like as nice as the advertisement for it.

Date of experience: July 2, 2022
Florida
1 review
0 helpful votes
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Ring in the Birthday
July 2, 2022

My wife picked out a beautiful ring for her birthday and I was able to secretly order it on line.

Date of experience: July 2, 2022
New York
1 review
0 helpful votes
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Good
July 2, 2022

Good quality at decent price and enjoy catalog and emails

Date of experience: July 2, 2022
Maryland
2 reviews
0 helpful votes
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Always a gem!
July 2, 2022

This was my fifth purchase from Ross-Simons and I continue to not only be impressed, but, always extremely happy with my purchase and their service. The jewelry arrives quickly and packaged as the treasure that it is to the buyer!

Date of experience: July 2, 2022
Florida
2 reviews
0 helpful votes
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Not worth the money
July 2, 2022

The site is easy to navigate and the delivery is excellent but the products are disappointing and overpriced. Sad. This used to be my source for jewelry. No more. My last four orders have been so disappointing in quality that I'm done using them.

Date of experience: July 2, 2022
Pennsylvania
1 review
0 helpful votes
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Enjoyable
July 2, 2022

Too many beautiful items from which to choose. I especially like the fox jewelry.

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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Misleading product description
August 1, 2022

I fell in love with murano glass bead drop earrings in all 3 available colors only to discover that the picture and description were lies. They're NOT GLASS BEADS but glass half-dome buttons that don't resemble the pictures.

Date of experience: July 2, 2022
Alabama
2 reviews
0 helpful votes
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So many great choices. It's hard to decide what to pick. Very good prices and sales.

Date of experience: July 2, 2022
North Carolina
3 reviews
0 helpful votes
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Beautiful items
July 2, 2022

Beautiful item easy payment plan love that is was prettier even than pictures,

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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Gift for wife
July 2, 2022

Easy online purchase
Just what she wanted
Delivered when said it was going to be delivered

Date of experience: July 1, 2022
Delaware
1 review
0 helpful votes
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Necklace
July 2, 2022

I love Ross -Simons. You all never disappoint. I have order a number of items from RS and Like them all.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Great
July 2, 2022

All went well no glitches, great customer service fair pricing quick delivery and great quality of products. Would recommend Ross-Simons to all friends, family and anyone who would listen.

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Ross Simon review
July 1, 2022
Updated review

Everything went well. Each item was nice, except I thought that the stone in the ring would be larger. However I still love them

Date of experience: July 1, 2022

Everything went well
June 21, 2022
Previous review

Everything went well

Date of experience: June 21, 2022
Pennsylvania
1 review
4 helpful votes
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Anniversary gift
July 1, 2022

My wife had mentioned how much she loved the earrings I purchased. I thought at the time our anniversary was coming up and this would be a perfect gift.
Then I completely forgot about it until last week! Fortunately express delivery was available for additional cost which I was more the happy to provide.
The earrings arrived two days early!
She was thrilled with the earrings and wore them to dinner that night!
Thank you!

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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Nice Jewelry
July 1, 2022

Nice jewelry - just as advertised. Thank you for the fast delivery.

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Abby in Florida
July 1, 2022

Great experience. Great quality with excellent prices.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Lovely gift for friend-
July 1, 2022

Ross*Simons always has such a gorgeous array of jewelry available at accessible prices. The web site is easily traversed.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Lovely
July 1, 2022

Fast & easy! Beautifully designed starfish in Murano glass. The gold chain on which it is suspended is equally as lovely. Very satisfied with this purchase.

Date of experience: July 1, 2022