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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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This is great and it is a birthday present to myself.
I've gotten a number of pieces from RS & usually even better than expected
I enjoy all my items I received from Ross Simon. The coin necklace was just like the disscription. Beautiful. Thank
I found just what I wanted and was easy to order.
My granddaughter will love these earrings for her birthday! Love your quality...
I always appreciate the quality of the items that I buy.
Love shopping with Ross-Simons. The variety, quality and pricing is fantastic. I've never had a bad experience!
I love your jewelry and website is easy to use.
The website is also very easy to use and product descriptions are accurate.
Easy to use the website, descriptions are spot-on, and check out was easy too.
Ok so these are adorable. A good weigh on them too. Some of the fish are winking, which is cute. You might need an extender. Looks slightly longer than a choker. The sizing chain in the back is delicate, and with the weight of the necklace, I might even want to reinforce it.
Great quality, many extras you don't get with other sets at a great price! Don't hesitate in this one!
Nice.
Hope item is what stated and then you have a repeat client
Easy process. Very pleased with items ordered. Sterling bracelets for granddaughters and jade ring for me. Very lovely
I spent quite a few weeks deciding upon the perfect earrings. I decided upon a simple dangle disc type with tiny diamonds. Some people said they were super light but I find they have enough weight not to feel cheap. The size is exactly what I wanted. I tend to wear the same earrings daily no matter the attire. I wear my 1 ct. Diamonds in sweats and gardening. I am very happy. I also purchased the necklace layering accessory and that is working out just fine.
Purchased 14k gold/diamond earrings for my wife last month. She wore them for a few days and soaked them with her other jewelry in the jewelry cleaner she has used for 30 years. The backs of the earrings dissolved (it's not 14K gold as represented) and discolored the rest of her jewelry. I use to shop at Ross-Simons when I lived in Atlanta years ago. It was a great store. In fact, we registered there for our wedding and received all of our china and silver from Ross-Simons. I'm disappointed that your company has become so disreputable.
The process was easy and I was able to orde 3 personalized bracelets.
Its easy and fast, I ordered two times and I never have any problem, my parcel was delivered on time.
Good overall products. Shipped on time and good condition. Boxed nicely.
Convenient, easy to order, fast delivery. I have ordered several times and been pleasantly pleased each time. I have found items here that I couldn't find anywhere else.
Great service and wonderful quality and the recipient loved it!
Easy to order coupons applied instantly, gorgeous bracelet. Easy to put on.
Good quality
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. We regret to learn of the issues you are having with your piece. We have reached out to our Quality Team and the have assured us that the backing are tested and are made of the same gold as the earrings. As a jewelry business for over 70 years, we always want our customers to know what they are buying and can trust they will get what they order as the piece is listed on our website. For questions or concerns in regards to an order, please call us 24 hours a day, 7 days a week at 1-800-521-7677.