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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Check out was pretty easy. I usually have a hard time with other companies
The wrapping was exceptionally good
Always an easy experience. I have enjoyed all the items I have purchased. Thank you
Love the fun variety and easy to navigate website.
Ring is beautiful. Diamonds are clean. Good looking ring
Beautiful items, great website. It's just too easy to start scrolling, just to look at what might be new and next thing you know, there's items in my cart!
My Bride loved the Pearl and gemstone ring that I just purchased for her. She also loved the other items that I have purchased from Ross-Simons in the past.
I love my pieces. These were very nice quality. I will definitely order again.
Just what I wanted. And like my jewelry my friends like it too.
Lovely necklace HOWEVER the picture was very deceiving and I felt embarrassed giving this as a present due to how small and fragile it is. It should be a kids necklace in my opinion. The picture makes it seem large and robust, not the case at all. Too small for the hefty price.
Earrings were alittle disappointing. They looked like they had more color in the picture. They are practically clear.
I really did not have any experiences with this product yet, but in the past some items I ordered tarnished and I tried to return but was unsucessful in getting return completed. I still have the tarnished items that have not been able to return.
Good. I returned the purchase, because it did not suit me. This was no fault of R-S.
Easy process, fast shipping, great customer service
Like all the different jewelry collection you have.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

