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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great experience! Beautiful dainty bracelet. Wears nicely.
Arrived quickly. Were as advertised. First 2 wearings weren't as comfortable as expected. Expect comfort level to increase with more uses
I LOVE my new morganite stone ring, a birthday gift I gave to myself! It is prettier than I thought or imagined it to be. It's morganite with a halo of pink sapphires. I am planning on getting my nails done to match my pretty new birthday ring that looks like birthday cake!
Purchased a beautiful silver necklace and bracelet online. They arrived quickly and I absolutely love them!
Was able to find the item I wanted easily and the helpful suggestion of a coordinating bracelet was spot on.
I have purchased some stunning high quality signature pieces that I absolutely love. I have also purchased some lower quality (and price) casual pieces made of sterling. I recommend reading item reviews to determine whether the piece you are considering is a stunner, a casual piece, or if people have had issues with the product.
The childrens starfish earrings where a perfect gift.
I am a little disappointed in a set which has many colors of pearl earrings with CZ studded stainless steel jackets. Some of the earrings are not equal in size. I will be returning this set.
I ordered this sweet bracelet and received it in a few days. It will compliment my other freshwater pearl jewelry I am wearing to an upcoming wedding.
Mobile site does not allow to place order. After filling out all information three times, the submit order did not appear. Customer service when I called were not very qualified and could not assist. Eventually I had to go onto laptop to order.
Love my necklace and it was exactly as I expected. The photos showing it on the actual person. I'd very helpful
She orders through the catalog. She loves getting them. Okay
At first billing did not reflect discount. Had to go back and re-order. Good that I caught the error.
I ordered an expensive vintage ring. It was beautiful. I wore it for 4 hours and one of the inlaid pieces fell out. I could not find it. I called customer service and they said they would refund my money. Im waiting for them to email me a shipping label. I will definitely continue to order from RS because of the customer service i received.
Easy to order great selection great prices. Love my bracelet
Item was damaged and returned for a full refund! Horrible experience trying to prove the item was damaged!
We appreciate your feedback. We regret to learn of the issues you have previous had with returning your order. Our focus is a commitment to service and satisfaction. We would like to know more about your experience. Please call us 24 hours a day, 7 days a week at 1-800-521-7677.
Service was awesome and the delivery was quite quick! Definitely recommend Ross & Simons!
It was very easy to place my order and I received my product quickly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. We regret the technical issues you may have had placing your order. We are always working to improve our customer experience on our website. For assistance with placing an order, please feel free to reach out to us, 24 hours a day, 7 days a week at 1-800-521-7677.