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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,861 reviews

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Illinois
1 review
0 helpful votes
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Great experience
July 17, 2022
Updated review

Ring is just as I hoped it would be! It was exactly as advertised.

Date of experience: July 17, 2022

Good experience
August 8, 2022
Previous review

Good experience

Date of experience: July 9, 2022
South Carolina
1 review
0 helpful votes
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Quick Shipping
July 17, 2022

Received order sooner than I thought. Communication via email tracking was good

Date of experience: July 17, 2022
New York
1 review
0 helpful votes
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Beautiful necklace
July 17, 2022

The stone and style of the necklace are exactly what I was hoping for. The chain is very very delicate.

Date of experience: July 17, 2022
Maryland
1 review
0 helpful votes
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Broken anklet
July 17, 2022
Updated review

I never had a problem but this time my anklet was broke. I would like another one please

Date of experience: July 17, 2022

Love the inventory
July 9, 2022
Previous review

Love the inventory

Date of experience: July 9, 2022
California
1 review
0 helpful votes
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Hubby's surprise gift
July 17, 2022

Husband loved the ring! Shipping was fast and love how the ring looks! If you're looking for an affordable luxurious jewelry, this is the place to shop at!

Date of experience: July 16, 2022
Colorado
1 review
0 helpful votes
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From ordering from catalog on-line to receiving order in the mail - all was a breeze!

Date of experience: July 16, 2022
Mississippi
1 review
0 helpful votes
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Easy to Order
July 17, 2022

I knew what I was looking for and found it quickly on the site. Ordering was easy. It arrived faster than expected.

Date of experience: July 16, 2022
Florida
2 reviews
0 helpful votes
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Found just what I wanted and at a great price. Long time fan.

Date of experience: July 16, 2022
Rhode Island
1 review
0 helpful votes
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Loved it
July 17, 2022

Loved the bracelet. Perfect and goes with everything.

Date of experience: July 16, 2022
District of Columbia
1 review
0 helpful votes
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Beautiful bracelet but didn't fit
July 17, 2022

The tracking was convenient and the quality was beautiful. I liked the little bag it came with. I sent it back for an exchange for the larger size

Date of experience: July 16, 2022
Massachusetts
1 review
0 helpful votes
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I love my new ring!
July 16, 2022

Everything from Ross-Simons is always beautiful. The selection seems endless - I need more fingers and arms to wear everything that catches my eye!

Date of experience: July 16, 2022
Ohio
2 reviews
0 helpful votes
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Small
July 16, 2022

Stones were smaller than I thought they would be.It gets lost on my finger. Be a good ring for a child.

Date of experience: July 16, 2022
South Carolina
1 review
0 helpful votes
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Lovely Necklace
July 16, 2022

The necklace is exactly as advertised and it was a great price. It arrived in the time frame promised. Good shopping experience.

Date of experience: July 16, 2022
Florida
1 review
0 helpful votes
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Good quality
July 16, 2022

Good quality and selection at reasonable prices with fast service.

Date of experience: July 16, 2022
South Carolina
1 review
0 helpful votes
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Easy to shop
July 16, 2022

Very easy to shop & happy with my order. Exactly what I wanted.

Date of experience: July 16, 2022
Pennsylvania
1 review
0 helpful votes
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Dome does it for me!
July 16, 2022

This ring is well made, fits comfortably on my finger and is beautifully polished. It's stunning on my finger. It's definitely is a ring that gets noticed.

Date of experience: July 16, 2022
Virginia
1 review
0 helpful votes
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Jewelry purchases
July 16, 2022

No problems with any orders. Very pleased.The orders are received quicker than you would think. Very happy!

Date of experience: July 16, 2022
Colorado
1 review
0 helpful votes
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Perfect! Reliable delivery
July 16, 2022

Have ordered from Ross Simons before and always very satisfied with the quality of the purchase, as well as the service. Thank you.

Date of experience: July 16, 2022
Kentucky
1 review
0 helpful votes
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Beautiful, but...
July 16, 2022

The 14K gold, love-knot earrings I ordered from R-S were beautiful and were a perfect size, but the post was the thinnest post I have ever seen on an earring -- almost like a thin wire. Also, the clasps were very tiny and thin. I had planned on everyday wear for this earring, but it is not up to that task. Although they were gorgeous, I will be returning them and will be looking for a more substantial earring, probably not precious metal.

Date of experience: July 16, 2022
Virginia
2 reviews
0 helpful votes
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Loved the anklet
July 16, 2022

Took advantage of the sale and purchased beautiful dual chain anklet (one amethyst and one silver). They look lovely and can be worn separately. I got two looks for the price of one.

Date of experience: July 16, 2022