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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Love it! Beautiful jewelry and great customer service.
I love to brouse your website! Imformation about each item is provided, along with great pictures.
I'm always pleased with purchases from Ross-Simons
I love the jewelry, the prices, and the timely shipping.
Great! So far so good as the order process has been very easy.
I always love what I buy at Ross Simon! Just purchased another ring today!
Wonderful selection. Placing orders is easy with fast delivery! An expensive gold bracelet was pretty but it was way too long. I had to return it.
Title says it all but I have to enter 50 characters
Excellent experience. Through and with follow up to ensure all went well.
Great shopping experience on line and the earrings are amazing. I am shopping at Ross-Simons again
Was concerned about color and quality ordering jewelry online but was pleasantly surprised at the perfect color and nice quality of the bangle bracelet I ordered. It was just what I wanted. And it came very quickly without any issues! Thank you Ross-Simmons.
Pleasant, I don't need to enter that many characters
I purchased a jade and yellow gold pendant for my significant other. The discount and payment options were very generous. The item shipped and arrived quickly, and all were very pleased with it. The piece is high quality and perfectly sized. We will definitely be purchasing from this store again.
Quality Control missed this one I think. I may be returning the ring if you will take it back. I haven't had a chance to call Customer Service yet.
As a UK customer shipping to US address, it was a really smooth transaction unlike a lot of other businesses.
I always seem to have trouble checking out - computer doesn't recognize something! But eventually am able to.
Easy and quick. Love all the sales and discounts plus the quality of the item.
Very happy with the ring I purchased. I have been shopping RS since the 1980s and am always happy with my purchases.
Always find what I'm looking for at R-S. Great selection and quality.
I tried order from my phone 3 times. Once using apple pay, and it didn't work. (1) the link to apple pay didn't work on the initial screen using safari. Once I did get to apple pay, it showed the full price, rather than post discounted price. I did try chrome as well, and the apple pay link didn't show up (as expected) (2) you rejected my non-apple pay order twice (ie manually entering cc info). I had to go on a laptop to get the order in. Luckily I don't order much from you guys. It's a really poor purchase experience. Otherwise the experience was fine (hence two stars, rather than one)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. We regret the technical issues you may have had placing your order. We are always working to improve our customer experience on our website. We have notified our website team of the issue you have had. For assistance with placing an order, please call us 24 hours a day, 7 days a week at 1-800-521-7677.