Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The advertisement was exact; service was perfect! In these tumultuous times we live in - a CZ comes in handy
Extremely easy. Item was as shown, arrived as promised. I love R-S. Excellent quality
It's rare that I buy anything from a magazine advertisement the fact that it was in the Elks made me comfortable and my wife is pleased with the bracelet I would recommend Ross Simons
Great shopping. Great experience, front just want I wanted
Loved the beach jewelry choices! Great quality! Please keep the collection coming!
The ring is very lovely. Fits true to size. It was delivered very quickly also.
I have been a satisfied Jewelry Buyer with RS for years! Highly recommend, I've never sent anything back!
Necklace ordered was okay, but experience with customer service not okay..
Have purchased a few personalized necklaces for gifts and have been very pleased with quality and durability of product, ease of ordering and timing of delivery.
Absolutely love it. Very dainty and exquisite. Colors are vibrant.
Piece given as a gift, looked great. My friend loved it.
Made cheaply and not what I expected. Looks totally different in person. Diamonds are dull bad quality
From start to finish, the shopping experience was great. I received the necklace within 4 days and it's exquisite.
Thank you
I am always pleased with my purchases from Ross-Simons.
Bought a ring from you in 2019 so it was way out of warranty. Think I only wore it once and one of the little Apatite (sp?) stones fell out. I sent it back to you so I could PAY for a replacement. Got it back several months later with "Unable to repair!" I had also asked how much for you to buy back as you advertise that you buy gold. It is 14k. No response on that either. I was so disappointed! Ann Bradley *******148
Easy ordering, quick shipping and quality merchandise.
The curve on these earrings on wires is too tight. My ear will not fit through these earrings.
I found exactly what I wanted... at a good price! And my wife absolutely LOVES the bracelet…
Came very quickly. Liked the item I purchased which was on sale.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We do appreciate your feedback. In an effort to better show the scale, we include an alternate image of our items being worn and provide the sizing under product details. For questions or concerns in regard to a piece, please reach out to us at 1-800-835-0919.