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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I am returning most of the pieces. They were much smaller than expected. I wish the pics online had some way of putting the pieces in context, so I could see how small they were.
I have been shopping with Ross-Simons for years. There customer service is always friendly, and their jewelry always beautiful!
I am always happy with the quality and fit. I also love the selection!
I ordered these and received them very quickly. These are very beautiful pieces. I ordered a bracelet and necklace and I really really like them both. Hi highly them!
Wore my new earrings once and the cheap backings came off and was lost! Consequently I have lost BOTH the stone earring and its backing somewhere! Here I am with a paid purchase for earrings but can't wear just one earring --- I need 2 for two ears! Nice stone but defective backing and now both are lost! Nice looking, but defective and don't waste your money on them!
I purchased a beautiful pair of earrings, at a great price due to an add in our local news paper, The Denver Post. They are a gift for my daughter on her birthday. The jewelry selection at Ross-Simons is fantastic, with great prices.
I am ok with my purchases, but they are always smaller than I think they will be... maybe someone wearing the jewelry that I order would give me a better perspective of its size...
I do not like or appreciate backorders on well advertised items. This policy will discourage future purchases.
Surprise! I was personally contacted by the sales team. Nice in this day and age, I will certainly consider this supplier in the future.
Good easy ordering and fast delivery convenient for shopping
I love my ring. The ring was just as described. I would definitely order again!
Fast and easy. Happy with purchase- wanted a wedding ring to wear while traveling as I never wear my fine jewelry. Found a perfect ring
I love Ross-Simons for their affordability and quality. I've purchased several pieces and I've been pleased every time. Recently, I purchased a tennis bracelet and shipping and customer service was fast and thorough. I recommend to all!
I purchase the Reed and Barton Holly Bell. I have gotten one every year for my granddaughter since 2009. It's the first Christmas gift I purchase each year!
I am looking for a 2009 version to replace one that was thrown out with the tree! Any chance you have any?
Experience was great…chain a bit thinner than I expected.
I feel the product is shown much larger and deceptive
We understand the earrings were smaller than expected. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size. Returns are easy to set up online.
THE PENDANT AND NECKLACE WAS TERRIBLY TANGLED. TOOK ME AN HOUR TO TEASE IT APART. WORRIED THAT I WOULD BREAK IT.
Three very different and beautiful sets of earrings. Dangle butterfly earrings, thread earrings and rose studs, each very beautiful
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand the disappointment with back-ordered pieces. We work hard to keep our customers informed of delays in shipping and post the updated expected dates as we have them on our website. We also communicate all delays after the order is placed until it is shipped to our customer.