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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I ordered a size 9 and received a size 12.
I now have to return the 12 in order to get the correct size anniversary ring.
It did however arrive on our anniversary day so I was pleased with delivery!
The earrings are so small. They look like a childs.
I'm satisfied with the quality and very happy with the service.
The price, the quality and the shipping time was all great. I highly recommend Ross-Simmons's.
I have purchased several pieces of jewelry, all rings, from Ross-Simons. I can get some beautiful pieces on sale. It's helped me upgrade the quality of my jewelry. Would recommend.
Came fast! Wrapped perfectly - I'm always worried about buying home stuff online as it's a gamble if it comes not broken - thank you
Nice purchase but would of like catch a little bigger but I will adjust.
I have ordered jewelry from Ross-Simon for myself and also for gifts. I have been very pleased with my purchases, and the service I received.
Easy ordering a fast shipping. Satisfied customer.
I have only placed two orders with your company but certainly will again. Pleased with your promptness and ease of ordering. Product was perfect.
I was very satisfied with the pink and green ring I ordered
Got the product quickly, but didn't like the bracelet, so I sent it back
My experience with the company was good and the order was delivered in a timely fashion
Great jewelry and customer service! Never have been disappointed.
NONE. Customer sat surveys should not REQUIRE written feedback; 1-5 star ratings should be sufficient. Not everyone wants to take the time to write a full report on their experience.
Overall shopping experience was good. I was not satisfied at all with the product, so it is being returned.
Exquisite mens bracelet. Quality and craftsmanship is outstanding. I can't wait to give this gift.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

