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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Texas
1 review
1 helpful vote
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Trusted shopping experience
October 13, 2022

The pieces are as advertised and they were delivered quickly

Date of experience: October 12, 2022
Wyoming
1 review
1 helpful vote
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Small Bracelet
October 12, 2022

We are a little disappointed in "smallness" of this product. We hope it will be durable enough for every day wear.

Date of experience: October 12, 2022
New York
1 review
1 helpful vote
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Beautiful bracelets
October 12, 2022

Light and delicate. Just what I was looking for. They're beautiful

Date of experience: October 12, 2022
New Jersey
1 review
0 helpful votes
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Could have been pretty.
October 12, 2022

Bought ring for my granddaughter.
Ring did not look like photo on website. You cannot make out the initials at all, even turning the ring back and forth in the light.

Date of experience: October 12, 2022
Tennessee
1 review
1 helpful vote
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Thin Rose Gold over Sterling bracelet
October 11, 2022

Just what I thought it would be. Really like it and wear it all the time.

Date of experience: October 11, 2022
Texas
1 review
0 helpful votes
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Recent purchases Oct 4th
October 11, 2022

Found what I wanted at reasonable prices. Shipment received timely.

Date of experience: October 11, 2022
Indiana
1 review
1 helpful vote
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Bracelets, necklace
October 11, 2022

The jewelry was beautiful. No problem with ordering.

Date of experience: October 11, 2022
Arizona
1 review
1 helpful vote
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Super service
October 11, 2022

I had never ordered before so I had no idea how the service would be. Ordering was easy and I was amazed at how quickly my pendant necklace arrived. It was exactly as ordered and I'm very satisfied.

Date of experience: October 11, 2022
Florida
1 review
2 helpful votes
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Happy customer!
October 10, 2022

I'm very happy with my jewelry purchase, very nice quality for the price, and was exactly as it appeared online. Each item was carefully wrapped and in its own velvet bag.
I will definitely be ordering again from
Ross-Simons.

Date of experience: October 10, 2022
Ohio
1 review
1 helpful vote
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Beautiful Jewelry
October 10, 2022

I received my order quickly. The Jewelry is beautiful. It exceeded my expectations. I am happy with my order.

Date of experience: October 10, 2022
Kentucky
3 reviews
1 helpful vote
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Excellent
October 10, 2022

I have now placed 2 orders with Ross-Simmons and both were handled very promptly and efficiently. I will definitely return as a customer!

Date of experience: October 10, 2022
New York
1 review
1 helpful vote
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Beautiful gift for a dear friend
October 10, 2022

Beautiful gift for a dear friend on her 60th birthday we will be giving it to her this week. I'm sure she will love it! We bought her the silver disc necklace with her initial in script and the popcorn chain.

Date of experience: October 10, 2022
Arizona
1 review
1 helpful vote
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Cost
October 9, 2022

Fast and easy. And better prices than a jewelry store. Thank you and I'm still buying from you

Date of experience: October 9, 2022
Virginia
1 review
1 helpful vote
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Sterling Earrings with Pave diamonds
October 9, 2022

I love the deals! My earrings look great. I love the modern style. Delivery was very fast.

Date of experience: October 9, 2022
North Carolina
1 review
0 helpful votes
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Overall good experience, just not happy with purchases.

Date of experience: October 9, 2022
New Jersey
2 reviews
1 helpful vote
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Sapphire earrings.
October 9, 2022

The earrings are beautiful and much larger than shown in the picture. The blue is almost black though.

Date of experience: October 9, 2022
New Jersey
1 review
1 helpful vote
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Bracelet was delivered on time. We are having trouble opening the clasp of the bracelet, which I need to call Ross-Simons to ask how to open.

Date of experience: October 8, 2022
Colorado
2 reviews
1 helpful vote
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Love it!
October 9, 2022

Bought this for my athletic wife and she adores it!

Date of experience: October 8, 2022
New York
1 review
0 helpful votes
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Normally great
October 8, 2022

Nothing wrong with Ross, mail man drivers to wrong address, luckily my neighbors are honest.
Ring size runs very small. Had to return.

Date of experience: October 8, 2022
New Jersey
1 review
0 helpful votes
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Disappointed
November 7, 2022

The necklace I received was not what I thought it would be. Much smaller and much flatter than it appears in the catalogue. This is probably the last time I will buy from you.

Date of experience: October 8, 2022