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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The sapphire earrings came in a box, with a little draw string bag inside the box. The earrings were inside the bag, in separate tiny plastic zip-lock bags. I will be giving these earrings as a gift, and this is not presentable as a gift. Now I have to figure out an alternative solution to make them presentable.
Great jewelry at a reasonable price! On time delivery. A-1 Customer Service!
Unusually difficult to edit shopping bag. Had to log out then check out as a guest to get the one item I wanted today. Why? Just received my order to find that the O ring clasps stick open and you have to manually push the little tab back in place on each one or your necklaces fall off. Great Idea, but not good quality, and likely made in China.
This was my first purchase from Ross-Simons, and it won't be my last. I love my angel wing. It is shiny, a good size, and very meaningful to me.
First time easy to order. Received very quickly so far very impressed with the service.
Her ring arrived a day before the original date. She absolutely loves it! I will definitely shop here again and already recommended you guys to my friends and family
I have made multiple purchases for both myself & as gifts. Great quality & good service. Highly recommend!
Aside from easy checkout and the quick delivery process, I love the jewelry!
Love you! Love you!
Disappointment. Too small form the money spent. Really tiny!
Easy check out good prices
However, the color of the gold was very fake and did not match any of my pieces u
Never been disappointed with Ross Simons. I love everything I have ordered. The quality of the jewelry is superb.
The product and the shipping service, are both meet my expectations, a very reputable company. Thanks
I originally found the earrings on Amazon but they sold before I checked out my cart. I was pleased when I found them on the site plus a matching necklace charm!
Placed an order… Wanted to check the order status and try to get an estimate of when I should receive the item…… Checked the order and lo and behold, it says the item is currently unavailable.
So you're telling me that you're lying to customers/potential customers about having the inventory in stock but in actuality it is not?
I went back onto the site and looked up the exact product I ordered and there you you have it, it says it is in stock. But it really isn't, they do not have it in stock and who knows when that will be. If an item is out of stock, that needs to be reflected on the website so it's no being ordered. Now the company is actually lying straight to our faces when it says "In-stock"
Product cost me around $1000 even with the discount and it's "currently unavailable"?
This was my first bad experience with the company. I ordered a sterling silver heart link bracelet, and it was very disappointing. The price was $99.99, but it was so cheap looking. Had a difficult time with the clasp too. It was returned, and I had to pay $6.75 shipping!
The shopping experience was excellent until it came to the checkout process, which was tedious and required me to input the same information twice.
The ring was pretty from afar, but the stone looked clear on the inside and wasn't the best or what I expected. The band was also very thin and ran large. Overall, I wasn't happy with the ring or the quality.
We regret to learn there was an issue with your order. We are always working to improve our customer experience. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.
The shopping experience was excellent until it came to the checkout process, which was tedious and required me to input the same information twice.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We show this order was placed on 2/4/23 and the order was shipped on 2/6/23. The item is not currently on backorder. If an item is not available at the time of purchase it is normally listed with the in-stock date the item will be shipped by. The item is currently in stock.
Your order has shipped, and the tracking shows it has estimated delivery of today 2/8/23 by end of day. Private message sent.