Ross-SimonsReviews 14,647

I absolutely love this dainty ring. It sparkles. I wore it daily for about two months then looked down and noticed a diamond was missing. Ross Simons customer service was amazing. They sent a replacement ring immediately.

Have always loved Ross Simons and have been gone too long. Excellent products, selections and customer service.

I am undecided if I will keep or return this eternity diamond ring. The gold is scratched and the diamonds do not shine as they should. I am disappointed as it looks cheap along with my very high quality 3 carat diamond solitaire.

Product was exactly as expected. What else could you want?

Everything was well wrapped for transit. The earrings were inside a little pouch and inserted in a box with the logo. Very professionally done.

Easy navigation of your website and quick checkout.

My order arrived timely and in great condition. The rings look exactly like the pictures and in the correct size.

I love the choices and the wait time is minimal to receive your selection

Bracelet is great and am happy to have it. The only problem was I never received any updates on the processing. I did call and got assistance but it would have been better if I received a couple of updates.

Very nice, came when it was suppose too, would have liked it a little smaller in size,the item

This was my second purchase from Ross-Simons and both experiences have been terrific. Large inventory of beautiful gold pieces with multiple option in every category. I was able to select my desired carat weight and color for both purchases. Delivery was quick and effortless and discreet. I am a believer!

Earrings are not as bright as pictured. Backing could be a bit tighter.

The earrings are a-lot smaller then they look like in the picture. I am disappointed.

Easy Process. Love it. Will order again. Everything went well.

Your online store is very slow to process orders; it take forever to go from screen to screen during the order processing. The pricing seems a little high for compared to similar products I can get locally. Also, the worst part of all is the scam being pulled around shipping costs and time. The shipping is ridiculously high ($$$) for such a tiny product; I am not exaggerating, and for the amount of shipping paid I would expect to get the product in a reasonable amount of time. For the amount of shipping I was charged, I can get and have received goods from the US that are vastly larger in size and weight and get to me in less. Than half the time it take to get your products. Now this complaint isn't about a one time experience. Several months ago another family member ordered from you and experience exactly the same thing: a tiny overpriced product that took forever and a day to get here and to top it all off the online ordering process kept timing out and stalling.

Great product and service. Arrived promptly and no damages.

I bought these earrings for my daughter's upcoming wedding. They are absolutely gorgeous. Can't wait to wear them!

I found the cutest earring as a gift for my sister. It was easy to scroll through the selections and look more closely at the items. I particularly like the photos of a person wearing the item, it is very helpful in determining if it is the size I am looking for.

Poor quality. Item
Looks nothing like it does in the picture. Metal feel cheap

I've been a customer for quite a long time. I think I deserve a little reward.