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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Nevada
1 review
2 helpful votes
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Good products
April 2, 2023

Great, easy and good quality products for a good price

Date of experience: April 2, 2023
Georgia
1 review
2 helpful votes
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Great customer satisfaction
April 2, 2023

The time between order and delivery was excellent. I have ordered from other jewelry retailers and have had to wait months to get my order.

Date of experience: April 1, 2023
Georgia
1 review
1 helpful vote
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Ross Simons is great!
April 1, 2023

I'm an old customer...have always loved Ross-Simons!

Date of experience: March 31, 2023
New Hampshire
1 review
0 helpful votes
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Poor quality merchandise.
April 1, 2023

I received both bracelets and will be returning them. Both are VERY poor quality. We have ordered many items and these two are not what we expected. We will call on Monday for the Return Reference #.

Date of experience: March 31, 2023
California
1 review
0 helpful votes
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Beautiful ring
March 31, 2023

The tree of life! I absolutely love my new ring. It is comfortable to wear and great for every day.

Date of experience: March 31, 2023
South Carolina
1 review
1 helpful vote
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Great Company
March 31, 2023

I have been a customer of Ross Simons for several years.I have always been pleased with the quality of the merchandise and the continuous progress reports until it was delivered through USPS.

Date of experience: March 31, 2023
New York
1 review
1 helpful vote
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Satisfied
March 31, 2023

My shopping experience was very good would do it again

Date of experience: March 31, 2023
District of Columbia
2 reviews
1 helpful vote
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Pretty necklace
March 31, 2023

I received my order quickly and it is just as pretty as pictured.

Date of experience: March 31, 2023
California
1 review
2 helpful votes
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I Love the unique styles and sale prices offered.
March 31, 2023
Updated review

So many choices, makes it hard to select which one is the one.

Date of experience: March 30, 2023

BEAUTIFUL unquie choices
June 30, 2022
Previous review

BEAUTIFUL unquie choices.

Date of experience: June 29, 2022

So many chooses
June 23, 2022
Previous review

So many chooses.

Date of experience: June 23, 2022
Maryland
1 review
1 helpful vote
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Beautiful ring
March 30, 2023

I'm really satisfied with this ring. Very dainty and sparkles.

Date of experience: March 30, 2023
Iowa
1 review
1 helpful vote
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Beautiful jewelry
March 30, 2023

Good prices, excellent delivery time. I hope this continues to be the case

Date of experience: March 30, 2023
Missouri
1 review
1 helpful vote
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Beautiful product
March 30, 2023

The ring I purchased was absolutely gorgeous! Even my husband said it was beautiful. It arrived the day it was supposed to. This is my second purchase, and there will be rivers.

Date of experience: March 30, 2023
Texas
1 review
0 helpful votes
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Prod details
March 30, 2023

Hi. The product was bought for its simplistic design and the size of the gem. But i was surprised to see that the stone was not very clear and probably needs some good polishing. The same was observed with the gold on which the stone was residing on.

Date of experience: March 30, 2023
Missouri
1 review
1 helpful vote
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Happy Birthday to Me:-)
March 30, 2023
Updated review

For my most recent decade birthday, I treated myself to a lovely pair of earrings with my birthstone. They will always be special to me.

Date of experience: March 30, 2023

I liked that there were photos of the different stone...
June 2, 2022
Previous review

I liked that there were photos of the different stone choices.

Date of experience: June 2, 2022
New Jersey
1 review
1 helpful vote
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Johnson bros 8 place settings
March 30, 2023

Although the purchase was easy and customer service is excellent, the shipment I received was missing 2 pieces. It was packed lacking those pieces and I am awaiting the replacements.

Date of experience: March 30, 2023
Illinois
2 reviews
1 helpful vote
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Mermaid ring
March 30, 2023

All is good. The ring is quite cute but the mermaid should have been slightly bigger. It's different and fine.

Date of experience: March 30, 2023
New York
1 review
1 helpful vote
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Beautiful ring!
March 30, 2023

This ring has a very real "art deco" look and it's very comfortable on my hand.

Date of experience: March 30, 2023
Connecticut
1 review
2 helpful votes
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Great experience
March 30, 2023

Very easy to order and can't wait to get my necklace

Date of experience: March 30, 2023
Virginia
1 review
3 helpful votes
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Great Company
March 30, 2023

I've purchased 7 rings and a pair of diamond earrings. Amazing quality. Fast shipping. Will buy again.

Date of experience: March 29, 2023
California
1 review
2 helpful votes
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Great product-fast service
March 29, 2023

We saw the giraffe necklace in The New York Times and ordered it. It was even nicer than the picture in the newspaper. It arrived in five days, within the 3-5 business days projected.

Date of experience: March 29, 2023