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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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She seemed to like them very much, and said she would wear them, so I gave a 5 star review.
Ross-Simons' website is always so easy to navigate. I found what I was looking for and ordered it. Easy Peasy! Item arrived quickly and was exactly as pictured. I'd order again!
I was concerned about buying jewelry online, but the necklace is beautiful and exactly as advertised. The shipping time was great.
The bracelet was excellent and the pictures were very accurate. The order was shipped and delivered in time for Mother's Day, even though it was last minute.
Very fast and easy! The pearl ring was just the one I wanted, always find nice jewelry here!
The gold bangle is cute but it is for a very small wrist or a child.
I have loved having the coupons to use and the gift wrapping and the free delivery.
I cannot see where my $50 coupon has been used
The overall shopping experience was fine. My item was shipped quickly and I received it in a timely manner but unfortunately I was not at all impressed with the ring. I returned it with the shipping label included and haven't received any notification that you received it. I hope I wasn't scammed. Thank you.
Very pleased with your customer service after contacting them when my package arrived with no item inside. The package had been cut open and the item was taken. Representative took my information and replaced my item without any hesitation. Thank you! I would like to suggest that your return label not include your company name to avoid items being stolen as they travel thru the postal service.
Always love shopping at Ross-Simons. Beautiful jewelry and great service! Very great service.I like it.
Very easy website to locate items very easy to place order on line Great looking products
Love the bangles! It was even prettier than the picture in the catalog
Beautiful first communion gift for my grandson. Had it engraved with his full name, church name and date. Velvet lined and very well made … in a nice Reed & Barton box …came extremely quickly … very pleased!
Given the ease with which we can now return items from just about anywhere with a click on the computer and a swift stop at UPS or the like, your return process is annoying and antiquated and honestly will make me not shop wth you again and I have been a customer for many years. It is 2023! Get with it!
Very easy to order. I was happy with the speed it was sent.
The ring is very nice but it is not exactly how I expected. But I love it and it works perfectly. Thank you!
The bracelet came in on time and it was packaged great. The piece is very beautiful and engraved exactly how I wanted. 10/10 recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. We automated our process to make it more convenient to request a return online. The Returns option is located at the bottom of the webpage. We appreciate your feedback.