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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Impressed with the size of the emeralds in the earrings.
Impressed with the craftsmanship of the earring settings.
Easy business for online orders. Tracking provided. The products are awesome
Received my order quickly and the quality for the price was excellent. I have been pleased with everything I have ordered over the years from Ross-Simons.
Ordering was easy…efficient… received update email…received item in just a few days!
Bought from catalog years ago and liked the quality and decided to try another
Item.
My daughter and I were very pleased with them; they were a graduation gift for her.
My wife was extremely happy when she opened her present and saw the necklace I bought from your site. She showed it off to all our kids who were home to celebrate her birthday. Shopping for it in your site was very easy as I knew what I wanted to get her and was able to find it quickly by using the search function. Will definitely be back to shop and buy more jewelry.
I've purchased many things from Ross Simons over the years and loved everything!
This time the quality was not the same. I'm so sad
Quality is awesome, shimmers in the sun and looks great on her ankle. Love the fact that the gold will not rub away being 14K gold and is strong. Thank you so much
I had no problems. This company always does a good job.
Thes drop earrings are lovely and the colors of gold and red are stunning!
Sadly this Ring is far too small ( narrow) This is the first time we have received an item " not as expected" from Ross Simons.
The stone color is misrepresented as being a bright pink. They are pale and ugly. I will be returning.
All packages comes on time. They always update me thru email regarding my order.
A lovely gold chain and floating opals pendant for my sister's 90th birthday. Just what she asked for.
The necklace I purchased for my nice was lovely, much tinier than expected but lovely.
However, not only did it arrive tangled to the point a jeweler had to untangle but the worst part was the invoice came with the gift.
There is an option for a gift note which I included. On the invoice is typed the gift note.
How very embarrassing!
Easy! No hassle. Plan to order again. These were exactly what i wanted!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

