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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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The fleur-de-lis bracelet is beautiful and the sterling silver is a very nice quality. However, it barely fits my wrist and is difficult to put on. I do plan to keep it though.
I've just received the order today. I wore it for evening. The shine, smoothness and good weight make it a great chain. I like that it's adjustable.
Always a great experience! Loyal shopper with RS for many many years! Always plesae with customer service, return policy and quality of item.
Peace and love is a good mantra! This is a really pretty necklace foe every day.
Your photography of items far exceeds the realistic size of items. I am very disappointed in both items I ordered and will be returning both.
Am always able to find just the right item when needed
I was charged but my order didn't arrive, despite being marked as "shipped", nothing was shipped. The label was created but the item hasn't been sent. The estimated delivery date is just being adjusted every day. Customer service was rude and unhelpful. No resolution offered.
The website shows "Please allow 2-3 weeks for delivery" so we are glad it was delivered by 6/2, as you mentioned in your call you needed it by 6/3. We are working with out team on better handling situations like yours.
I returned this necklace because it was too short and ordered the longer one. Haven't received the longer one yet. And you should receive the shorter one in next few days.
The earrings' clip came loose. I used nose plyers to tighten them. I hope they will stay tight. The design seems to be very flimsy.
I called to voice my complaint that when I spend $671 on a diamond pendant for a gift, that I would receive it in a velvet box not a cheap small cardboard box. This is not good customer service. I had to go on Amazon and spent an additional $9 for a velvet box. I should not have spent an additional $10 for priority mail for such an expensive item. I hope this mssage reaches the appropriate person so that this type of service does not happen in the future.
The ring was easy to order and fit just right. Very pleased with my purchase.
Beautiful jewelry at a reasonable cost and delivery.Quick, easy, efficient!
I received this ring today and I love it. This is my second purchase. I will be a repeat customer of Ross-Simons., s
I've ordered several pieces of jewelry from Ross-Simons. All have been wonderful quality and very reasonably priced. I will be purchasing more in the future.
I believe the ring is a lot nicer than I expected. The picture does not do it justice. My co-workers said it was beautiful.
My dear jewelers, I have been a fan for a long time. I have even overlooked some of your recent deceptions. But this time I am pissed.The earrings that I received did not even come close to the ones that I ordered. Shame on you guys.You have lost a loyal fan.
We are sorry to learn you feel this way. Representing jewelry online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size.
These earrings are a lovely! They are about the size of a quarter. They are light but have a considerable presence. I love them and have worn them everyday since I got them. I love all of the jewelry I've purchased from this company!
Your website is great - I was able to find what I wanted - and got my shopping done quickly. No problems encountered! However, the products I ordered were not quite up to my expectations. The gemstones were smaller than anticipated and the amethysts were a very pale color - not a robust purple. The peridot and garnets were more vibrant.
Very easy to find after entering specific information in the search box. Ordering was simple.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We appreciate the feedback. Our Estate Team plans to inspect the pieces more closely against the photos to see how to better represent them.