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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Earrings were lovely. Nice sheen -gold and beautiful pink enamel. Pearl necklace was very nice -the pendent was very pretty but the chain was featherweight. The pink Flower pendent was paper thin. Not as expected I would rather pay more for quality.
I purchased some Tanzanite earrings for my daughter's birthday and they came very quickly, in excellent packaging, and were of a high quality that exceeded the pictures online. I was/am very pleased.
I ordered graduated sterling silver hoops, which weren't very "graduated" at all. From now on, I will want to actually "see" earrings before I buy them.
I ordered two things from you and have not received them. The message I received was from the delivery person that said they delivered them to me,that was not the case
Earrings were just as beautiful as the website photos. Great quality and price.
Love your jewelry—but it is expensive. I can't help myself—I splurge because I deserve it and it's gorgeous.
The items were very elegant and priced reasonably. This is my 2nd order, I will definitely be shopping here again!
I should've known better than to buy gold over silver. It broke first day I had it. Oh well.
Very cloudy diamond chips in the 3 diamond stackable ring.
Barely visible diamonds in the emerald and diamond stackable ring.
Both rings are not what I thought they'd be based on the pictures of them online. A lot daintyer then they appeared in the website pictures.
I ordered a silver ankle bracelet and it came with a knotted chain. Obviously damaged. I contacted Ross Simon Customer Service and told them I wanted to return this damaged anklet bracelet. I was given a return reference number. When I asked if I had to pay for shipping, I was told "yes". When I questioned why I would have to pay for the shipping when it came damaged, I was then told I'd be given a 'postage paid' label to return the anklet bracelet.
Thank you for sharing your experience, we have listened to the call and are coaching our representative on how the call should have been handled. Additionally, we spoke with our Shipping Department to work on the safety of jewelry during shipping. We appreciate the opportunity to learn from our mistakes.
I like my new set! Everything was really good! Thank you!
Easy shopping experience the ring is lovely and an excellent xcellent price. But, I thought the gold wire was wrapped around the silver slat. It isn't. It is a crescent. One of them fell off my ring hours after it arrived. Luckily, I fold it and clamped it back onto the ring with a set of pliers
It was fairly easy to order. It did not take long to receive item. The postage was free.
I was excited to receive. But when I opened the package. It was obvious the diamonds were extremely cloudy. I even compared them to other diamond earrings I have that were lesser in price. The lesser we're clearer. I'm returning the items. I'm
Order was easily entered via internet.
The earrings are better than expected. I will order again from this company
Great service. The product wad described exactly a I hoped it was. Thanks
I have not received ordered bracelet. Have been charged, though!
One our team has reached out to work on this with you.
My experience was absolutely Wonderful. The items were very quickly delivered right to my house. I love the quality of the items I purchased and the service was great especially when one item was double ordered. My husband called and very quickly got the reference code he needed to add to the return item. Got our refund. Loved my first order so much. I just ordered again knowing if I ordered a ring I knew I wouldn't have a problem returning it and ordering the correct size I need.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret to learn there was an issue with the delivery with your orders and appreciate the opportunity to take care of this for you. We work closely with our delivery services to ensure safe delivery.