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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Easy to shop and great prices. Purchase was exactly as shown on the website! Packaged beautifully and very safe for shipping. Wore it that first night and just love the look of Murano Glass. Not easy to find the real thing, and this was perfect!
Great service, easy to shop and order and item arrived within a few days.
I love shopping with Ross and Simmons. If I order something and do not like it. I can always return it.
I enjoy shopping with Ross Simmons the jewelry is so beautiful. They make it easy to dhop
I absolutely love both items. The order came extremely fast and everything was as I expected. Thank you
As always, shopping at Ross-Simons, is so easy and satisfying. I wanted a diamond anklet. I searched and found lots of options. I chose the one I wanted and had it 5 days later. I'm a happy shopper.
Loved them! Bought 2 rings, one ruby and diamond, one tiny diamonds. Both delicate and dainty and exactly what I wanted.
I received my order quickly and was pleased with the quality.
Necklace pendant was lilac not pink. Connection to pendant was bent. Necklace didn't hang evenly. Beads on necklace clashed with color of pendant. Earrings looked lilac colored too. VERY disappointed in quality for price. I called customer service and requested a full refund. It's already in the mail.
Beautiful product (Byzantine with gems bracelet) at a great price. Quick shipment - needed it for birthday surprise and a wide range of items to choice from. I bought so much that day. One beautiful piece of jewelry led to another. It's not my birthday, but I had to get something for myself as well.
This is no doubt my favorite jewelry shop ever. I own several jewelry from it and they all are very fancy and very high-quality. I'm a public person, so I enjoy wearing them to social events. Also, their customer service is always on point, polite and helpful which I genially enjoy.
Usually never dissatisfied with a RS purchase and this purchase was no exception
The ring is beautiful and I received it prior to the promised delivery date.
Absolutely love my new diamond cross! It was just what I was looking for!
Loved the cross and chain. The gold was shiny. It matched how it looked online
Website is easy to navigate
Clear pictures and accurate descriptions.
Easy to order.
Prompt shipping.
Excellent experience from browsing the website to delivery of the item.
The photo of the emeralds are much greener. I was disappointed.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret to learn of the issue with the Murano glass jewelry you received. Murano Glass is unique, and colors may vary as listed in the product description. We have also provided your feedback to our Quality Team to review inventory.
We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Your return was received, and a refund has been issued.