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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

We monitor reviews for authenticity

New York
1 review
3 helpful votes
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Lost & Found
July 6, 2023

While train commuting a few years ago I lost an earring. Just one. Over the years, I've searched for a new pair. Well I found it here. I love my new earrings. Great quality and I'm so happy

Date of experience: July 6, 2023
Ohio
1 review
3 helpful votes
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Beautiful
July 6, 2023

Very easy to navigate. The bracelets I ordered looks beautiful. Can't wait to wear them.

Date of experience: July 6, 2023
Ohio
1 review
1 helpful vote
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Beautiful necklace
July 6, 2023

Very easy to use website. Good value products, looks like real jewels.

Date of experience: July 6, 2023
District of Columbia
4 reviews
1 helpful vote
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The Prettiest Jewelry Ever
July 4, 2023

I love your company!
The entire ordering process was expedient and user friendly.

Date of experience: July 4, 2023
Pennsylvania
1 review
1 helpful vote
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Service exceptional, from the time I ordered til I got it 6 days

Date of experience: July 4, 2023
Tennessee
1 review
2 helpful votes
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Satisfied
July 3, 2023
Updated review

Easy.I ordered the same bracelet recently for myself.love it!

Date of experience: July 3, 2023

Dog paw bracelet.love it
April 10, 2023
Previous review

Easy process.first time ordering from Ross-Simons.

Date of experience: April 10, 2023
Florida
1 review
1 helpful vote
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All went well. No problems at all. Delivered when promised.

Date of experience: July 3, 2023
Arizona
1 review
1 helpful vote
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Now that I have them, I feel so regal and elegant. As a baby boomer nearing 75, I wanted some fun popping earrings. I was not disappointed! Even though the earrings are very small, the shine of the diamonds and gold metal outweigh the size.

Date of experience: July 3, 2023
Illinois
1 review
2 helpful votes
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A complement and a critique
July 3, 2023

Complement: when we decide we want to purchase jewelry, we love your store and your offerings.

Critique: in between those times when we want to purchase jewelry, you knock our doors down with persistent emails. I hate them. I am close to decide to unsubscribe.

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
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Quality is not there
July 3, 2023

The products (earrings and bracelet) were thin and were smaller than the photo.

Date of experience: July 3, 2023
New Hampshire
1 review
2 helpful votes
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Diamond flip flops
July 3, 2023

Order came in quickly before expected. I love how they feel and shine.

Date of experience: July 3, 2023
Ohio
1 review
2 helpful votes
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Looking for quality and value
July 3, 2023

I bought three items for my wife as an anniversary gift. I was super happy to receive and hold the jewelry before I gave them to her. I am not very knowledgeable on different types of jewelry but the quality of the workmanship on the two bracelets and necklace were very good and exactly like the website showed. Some bracelets from other companies have cheap looking and poor performing latches but these from Ross-Simons are solid and strong so they won't come loose by accident. My wife loves them and the unique designs got a big smile from her.

Date of experience: July 2, 2023
Texas
1 review
1 helpful vote
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Great purchase
July 3, 2023

My necklace was a surprise from my husband and I loved it! Great quality! I get so many compliments!

Date of experience: July 2, 2023
Florida
1 review
3 helpful votes
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Easy shopping
July 2, 2023
Updated review

Very easy and convenient. Love it. Easy payments.I also love that 5here is a lot of different kinds of jewelry to choose from. I recently ordered a personalized necklace for her birthday, and I was totally surprised at how quickly I received it. It was beautiful and my daughter loved it.

Date of experience: July 2, 2023

Easy to use
September 25, 2022
Previous review

Easy to use.

Date of experience: September 25, 2022

Love it
July 22, 2022
Previous review

Love it. Quick and easy.

Date of experience: July 22, 2022
Massachusetts
1 review
2 helpful votes
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Smooth sailing
July 2, 2023

The website is easy to use. Items have great description and great photos to help you decide what you want.

Date of experience: July 2, 2023
Illinois
1 review
3 helpful votes
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Shell earrings
July 2, 2023

I love the shell earrings and felt great about how fast shipping was. However I am a little concerned at how thin these are. I feel like they are so light and fragile at the post backings that they may break. I wish I knew how fragile and lightweight they'd be.

Date of experience: July 2, 2023
New York
1 review
1 helpful vote
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Obsessed
July 2, 2023

I'm obsessed with the beautiful openwork heart ring design. Hearts are my thing. It's just beautiful! Thank you!

Date of experience: July 2, 2023
Georgia
1 review
0 helpful votes
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Where is my account?
July 2, 2023

I don't know why you can't find my RS account. Had to pay as guest.

Date of experience: July 2, 2023
New Jersey
1 review
1 helpful vote
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Love R&S
July 2, 2023

This is my #1 fave jewelry stop and shop. I'm never disappointed by the quality or price of my pieces. They are all so beautiful and I look forward to wearing different pieces daily to change up my look

Date of experience: July 1, 2023
Texas
2 reviews
1 helpful vote
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Ordered gorgeous cat post and hummingbird earrings. Both exceed my expectations and are well made, beautiful and perfect. Thanks again!

Date of experience: July 1, 2023