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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I paid quite a bit for sterling tourquios earrings, what i got was torquois colored plastic and not sure it is sterling either.
My one complaint is that there were no updates from USPS regarding my package as it moved through their system.
Service was great. But I'm returning the earrings because they're smaller than I wanted. The listing said they hung 1/2 an inch but I didn't have good visuals of how they'd look on one's earlobe.
Got what I ordered. On time. In excellent condition. All lovely and first quality.
The necklace is exactly as pictured and the description is accurate. The necklace rests flatly on my neck. It has an eye-catching presence and I've received numerous compliments. If you love gold, you will adore this piece.
Easy site to negotiate. Delicate and dainty bracelet.
Great site, easy to navigate, fast shopping, excellent price.
Looking forward to this beautiful necklace. Hope it doesn't disappoint!
I was disappointed with the size of the earrings and also not enough of the blue color. I will keep them but not pleased with how you showed it and what I got. I am a jewelry freak
No response from Ross simon after filing a claim requesting status of my order.
We looked into your order for you and are glad to see the bracelet was finally located and wish you many happy years of wearing it.
Shipping was great, I got the product before the expected date but the ring itself came with a little defect which is not a major issue but definitely something you don't want to see when you get it
Came in usual tie bag, loose with out usual plastic wrap, slightly tangled, no card with sentiment that was requested with the order as a gift. I have ordered from your company several times in the past-this order was disappointing.
Thank you for the feedback. We understand the delivery did not meet your expectations and apologize for the condition the bracelet was received. We have shared your concern with our shipping team. The gift message is printed on the packing slip.
I am stunned by the quality of this murano necklace. The colors really pop! We just returned from Italy, and I did buy a beautiful necklace in Murano, but I seriously feel that the caliber of the necklaces at Ross-Simons is just as good if not better. Plus you save on airfare! Love my necklace, thank you, Ross-Simons!
Small cross with diamonds and has an elegant look. Small enough that can be worn with other necklaces. Love it!
Great so far. A little problem with entering my credit card info.
Definitely something new and different for the woman who has everything. Tasteful and understated for the dog lover in your life.
Excellent. No issues and super easy and fast delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn the Turquoise Doublet Stud Earrings in Sterling Silver are not as expected. The earrings are Sterling Silver stabilized turquoise as advertised. Stabilized turquoise is a type of turquoise that has been treated with a sealant or coating. This treatment helps to protect the stone from fading and changing colors, making it more durable and less likely to change over time. We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. We appreciate your feedback.