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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Very good. I love the necklace. Thank you very much.
I am so pleased with the beautiful desk clock that I ordered. It came so securely packaged and with excellent directions on setting the clock.
I appreciate your quality and attention to detail.
Thank you so much.
The ring is exactly as expected. The price was right, ordering was easy, and free shipping a huge plus.
I'm a big Ross-Simons fan!
This ring is beautiful and different ridges catch the light and sparkle. Fair warning, it is very thin and therefore can be bent easily outside of the round ring shape (and bent back into place) But for the price I think it's fine. I will be keeping it.
Ordered mistakenly items were shipped anyway. I tried cancelling immediately but was informed items were shipped and I was charged for merchandise not wanted. Rec'd and was responsible for postage fee which I refused to pay and wanted return label for prepaid postage. I won't be ordering anything from this company ever again..
Beautiful and fit perfectly! Would recommend others to try shopping the estate section of Ross Simons.
Wonderful selection of jewelry, good prices, free shipping, and website easy to navigate. We buy regularly from Ross Simons and always have a good experience. This particular cigar band ring is beautifully crafted, lightweight and very comfortable. And the facets in the gold catch the light like diamonds. Makes a real statement.
The bands are very thin compared to the description and will be returning them.
We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. We appreciate your feedback.
I'm pleased with the purchase. Have not worn it yet
Always good service. I find it easy to order. Quick delivery.
Everything from ordering, getting confirmation of orders and delivery notices were spot on.
Nice⦠The ring was very thin, which explains the awesome price but I love it. It looks really good.
I adore sterling silver bangles IF they are 7". I have a small wrist. I saw this bangle.it was 7" and I had to have it.
It has a nice weight to it and looks like it should have cost 3 times what I paid for it. You can never go wrong with Ross-Simons.
First time buying Ross Simon jewelry. Very pleased with the items I purchased.
Purchased this necklace for my best friend's birthday - she was ecstatic! So genuine! Dainty gold chain; she says it was exquisit!
This is the 2nd time I've ordered what I thought was a sturdy chain and it broke within 2 days of wearing it.
Was looking for a necklace to replace my former one which finally had to be retired...and found Ross Simons to have the right selection and prices and was able to select what I wanted...and was so delighted to find it arrived earlier than expected and just what I wanted! Thank you!
I absolutely delighted with my green amethyst earrings and ring. The earrings are comfortable on my ears and look great. The ring is perfect
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo aƱadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret were unable to cancel as requested due to the order being shipped so quickly. A courtesy label was provided to return the order for full refund.