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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ross-Simons has a terrific selection of jewelry. The website is user friendly and easy to check out. I'll be back soon for more shopping!
Never remembers my email and password. When I put it in. It says something is incorrect? Email or password. Not getting VIP POINTS
Shopping was great but really disappointed in the diamonds in the bracelet. I know stones are small but out of 7 stones in the bracelet only 2 shine in the sun! Others are flat and look like dirty glass. I like the bracelet design...jury still out if I will keep. Kind of disappointed. 2nd item I have bought, got a 14K gold bracelet thru Amazon which is beautiful but definitely no more diamonds.
Easy, fast, and offers discount. The bracelet came in a nice jewelry box. It's lighter than I expected but overall, it was a pretty bracelet and just what I was looking for.
It was easy and the selection to chose from was good. There was no problem with the delivery.
The order arrived promptly but I just found the stones to be too big and fake looking. The quality was very good though. I exchanged the ring for a different one.
Great experience and sale when I bought my new heart shape Ruby earrings!
I ordered 2 silver anklets, one personalized with my initial the other has a heart with beads. But both are really cute. Price was ok for the 2. And shipping was fast.
The internal customer service team was very helpful and informative. Props to that team!
One of the pair of hoop earrings I ordered is misshapen. I need to contact your customer service to get a replacement. It would be nice if the people fulfilling orders would check the product before shipping to make sure there is not a defect like this.
Took 2 times to place order. Finally received ring. Still waiting for mailing Lable to send my incorrect order back
The snap closure is a little off. One earrings, is super tight, the other one is loose.
Hardest thing in the shopping experience was choosing what I liked the best as there are many wonderful pieces to chose from. I finally settled on one item. A good experience.
Bought these items for my wife & she loved them! Great looking locket & necklace.
The silver hoops although I like them, are a lot smaller then appeared in the ad
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members