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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The price was reasonable and I think my granddaughter will enjoy wearing it. Here in NC we have a long Summer, perfect for our long Summers.
Order was easy easy enough to place; was disappointed in the merchandise.
Easy to retrieve order by signing in again
Ordering was easy, delivery was satisfactory. The baby spoon was very small and disappointing. There should be a better description of the item.
I really don't have much to say other than the prices are good and the quality is also good
Easy to find the earrings I wanted. Beautiful selections. Great prices
The item I ordered arrived already broken in the mail. Extremely poor quality.
Received my diamond studs and was pleasantly surprised. Lovely stones, great sparkle and quality, just beautiful. A two-carat stud is substantial and doesn't sit straight on my earlobe. Now I need an earring support so the earring doesn't sag. They are my favorite earrings now.
Navigation great, quality products, pricing great, checkout easy.
Very pleased with jewelry and prices! Varied selections
I ordered it late and paid extra for quicker delivery. It came when expected, and is beautiful!
I was concerned about what we'd receive and when. I was astounded at how fast we re wives our purchase and very happy with the item itself.
Love the ring especially the color, green and gold combo.
I ordered the product, which arrived quickly, as scheduled. I mis-ordered the size and received easy instructions for returning the product. The replacement, in the correct size, arrived promptly. Very satisfied experience.
The necklace I ordered was of such poor quality that it literally fell apart in my hands. I was so disappointed and sent it back.
Thank you for taking the time to share your experience, customer experience is important to us. We apologize a damaged piece was received; this certainly is not normal nor what we want for our customers. We will aim to improve from your insights.
I've been pleased with my products so, also purchases has been on time.So far I've been happy with my purchases.
Great service! Very fine and beautiful jewelry. I will shop again.
Customer service staff was able to adjust the price when I found out that there was extra 10% sale was going on just a day after I ordered my earrings when I called to ask about it.
Quite disappointed in the ankle bracelet that I ordered and received. I think the price is too high for the product that I received.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our apologies for the condition of the necklace received and the lack of clarification on the price difference for the new piece you requested instead. We have worked with our team to improve clarity on our email responses going forward.