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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Very happy with the purchase of pearls very well made nice packaging Will shop here again
I can always find what I am looking for via here
I received a replacement for a mistake in my order without a charge. The error was totally my fault but Ross Simons still covered the replacement.
I bought 2 hoop earrings, one gold and the other silver/gold. Both are perfect, the look and the weight. I'm looking for other items now because of this purchase.
Great service and prompt delivery! Product arrived before original date.
This is a well made piece of jewelry. It was packaged for gift giving and was delivered quickly.
The ring arrived on time a d was absolutely perfect in every way!
Wonderful I ove so many pieces you have. I also love your sales and excellent ads!
Beautiful earrings, I love the tri color, only wish they were a tad bit larger, if so
The beauty would be even more exemplified.
I have shopped with Ross Simon for years. I still love them and will order more.
I have shopped with Ross Simon for years. They always have quality merchandise for the price. I lost this bracelet and I just had to get another. They are very easy to deal with.
Easy shopping; prompt delivery; Hope it wears well...
I liked only the problem is small. Is very tide. Nex time choose more big.
It's beautiful, bigger than I thought. Not too smart on millimeters. By not being 100% gold if I lose it, I won't be so sad about it.
Very easy check out. Beautiful jewelry & selection. Thank you
The only problem I'm having is connecting the earring to the connector on the back.
I have bought earrings as gifts and have always gotten good responses.
The earrings are lovely: they are as depicted. Thank you for showing us the items on a real person. Delivery was prompt & accurate! I'm very satisfied.
The ring I purchased looks, well, cheap. It certainly doesn't look like the picture.
After many purchases from Ross Simons I have never been disappointed. Trust the catalog images and the quality.
I was looking for a small charm for my daughter's bridal bouquet pin that would be blue and she could use as a necklace or bracelet for many years to come! This was a perfect fit! Simple and beautiful!
The service was good and product pretty but tiny and child sized. I bought for myself but would never wear. I showed to my granddaughter and she too thought they were too small for a teen and looked like baby earrings.
I've ordered from RS before & very happy w/product, not this time!
I like this necklace very much! Very delicate. The diamonds are very pretty 😍 It's just big enough to make a statement.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


Thank you for your feedback. We're sorry to hear that the ring didn’t meet your expectations. We aim to provide products that match the quality and appearance shown in our photos, and we regret that this wasn’t your experience. We see we have assisted you with instructions on how to return.