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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Very happy with purchase and process. Ring was exactly what I saw online and she loved it!
The overall experience was great, the necklace is lovely and the delivery was fast.
Got them in a very quick manner. One question, are these natural stones?
Very happy with quality of my purchase of earrings. Easy process in ordering. Items exceeded my expectations. Prices are good and shipping was quick.
It was so easy to place my order. Smooth experience and user friendly. I've ordered before so I knew what to expect. Told a couple of friends about Ross- Simons for their jewelry needs and they thanked me.
I saw what I wanted, the price was great, ordered with no hassles.
I purchased two bracelets recently to complement three others ordered a couple of months ago from Ross Simons. Love them!
I like mixed metals and this was it. Plus it's light weight it's not big and chunky. I love it.
I ordered a ring that looked beautiful online, but even better in person! There were no issues in the entire process of ordering and it came in a timely manner. I will definitely go to Ross-Simon's in the future when I want a beautiful, well made, stylish piece of jewelry.
Everything was fine. The ring came quickly and was as I expected. Ross-Simons is a great place to buy from.
I wanted a gold chain to wear with a new pendant. I wanted it to be gold but didn't want to pay thousands of dollars for it. I found this one that was 14 kt gold over sterling silver. The price was excellent and I've enjoyed wearing it so much. Thank you!
I received a catalog in the mail, and found a chain that I loved and could wear every day.
Purchasing online was painless. The most difficult part was studying all the choices, so many to choose from. I really like the pictures of the models displaying the jewelry as it gives a perspective to what size the piece of jewelry is in real life!
Great service, easy ordering and delivery, great looking earrings
Fantastic I have no issues. I will continue to recommend Ross Simons
Exchange in process for larger size. Size 5 was too small. Exchanging for size 6.
The earrings are beautiful and very easy to wear. They look great with any thing I wear,
I hope they are as beautiful as they appear
This ring looks in person exactly the same as it appears online.
Nice photos, but items are always much smaller than they appear.
Online shopping was very easy. Received order in less than a week. Very high quality merchandise.
Didn't get the $15 dollar discount I expected during purchase, but customer service came through after contacting, thanks.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret the issue you had trying to use your welcome code. After signing up for texts and emails as a first-time customer, you will receive a link with your offer code. Clicking on this link will bring you to the website, where you will need to copy and paste the code from the link at the top of the page into the box marked "offer code" in order for it to be applied. We have found your code and applied it to your order! Private message sent.