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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Quick warranty experience for responsive follow ups with me and delivery.
I have purchased several gold jewelry from Ross Simons and have been very pleased. I only wish interest free (deferred) terms could be extended to at least one year vs. six months only. Great customer service!
Never an issue and always find something that I love. I've bought multiple pieces and all of them have high quality and just as described
Always find something I like. Prices are good'
I've bought many items and loved them all This a great bracelet
I window shop a lot on their site 😊 but when it came time for me to make a purchase, it was extremely easy. I was happy with the price and I am extremely happy with the quality of the merchandise!
The site is so easy to navigate! I love browsing!
It was easy to order online and I received them a couple of days later. Very happy with total experience
Easy, and painless. Great jewelry, never any issues with order or delivery. Thanks!
Shopping was too easy! This snake black diamond piece is exquisite. I was able to score a price adjustment after an email notifying me of a sale. I then turned around and spent THAT adjustment on another beautiful piece. I've bought several pieces now and have yet to be disappointed. All beautiful and well made.
Site easy to navigate and visuals are clear. Also appreciate the rotation when clicking on specific pieces to see all angles.
Brilliant. I usually do not like to do these reviews online for products I purchase because it requires you to answer all of the questions instead of just the ones you choose to answer. I don't appreciate being forced to do this.
Order arrived quickly and packaged nicely! This was a gift and recipient liked it more than what she saw in the picture.
I received order quickly. I was very satisfied with purchase.
It is a perfect piece and compliments many of my outfits and I have received many compliments on it
The wife absolutely loves RS! This is probably the 10th one… she running out of fingers for her rings. I even added earrings to this order… how many of those can she want? Thanks Ross Simons.
I loved shopping with Ross Simon's in the past. I have been buying from them for over 20 years. Lately the descriptions and the quality do not match the items when received. I know gold is expensive but why put a gem with gold platting or vermeil which is the same thing but a different name?
Arrived quickly. It's gorgeous! I love it! It is perfect and goes with everything! Great for dress up or casual!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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