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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Shopping online was easy. I have used them before and they are my go to for personal jewelry purchases.
The ordering was easy! Had to wait a while for this bracelet to come back in stock but it was well worth the wait!
Need to return, please send return label. Thank you for your support.
When they show you the bracelet on the Internet, it looks large but when you receive it, it's definitely too small to be called a man's bracelet even though they say the average size is close to what you buy. It's closer to a woman's bracelet because it's so narrow.
Thank you for your feedback! We regret to hear the 4.3mm 10kt Yellow Gold Curb-Link Bracelet didn’t meet your expectations in terms of size.
Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry and showing on our model to give best representation. The bracelet purchased is not advertised as a men's bracelet. The item title includes the width of 4.3 mm, which is considered a more delicate and narrow style. We always recommend checking the measurements provided to ensure the best fit for your personal preference. Returns are easy to set up online to return for a full refund. Private message sent.
Timely and great quality. Have purchased many items and my wife loves each of them.
The ring is just what I was looking for - simple and elegant. I love pearls, and this mother of pear ring is just as it appeared on the website. Lovely
I purchase a lot of of my jewelry from Ross Simons. Very happy with the quality and the appearance. Will continue to shop here for a long time.
Very easy on-line purchase. I was so surprised how quickly my order was delivered right to my mailbox.
Ordering was so easy. A pleasant experience overall.
Very easy to order. Received just what I expected. Can't wait to wear them out!
I love my new turquoise and silver ring. I have been searching for the open ring design to be a ble to it over my arthritic knuckles and tighten up on the lower part of my finger. I love the quality! Thank you!
They are the perfect size for my second home. Very clear and sparkly.
I have been shopping w RS for over 15 years. Most products are exactly what I need and I have sent a few back without questions. Easy to work with, pleasant customer service associates, good value. Fast shipping. Thanks very much.
I was surprised to receive this ring and have it be so different than pictured. I returned the ring.
Website slow with unwanted pop-up windows.
Ordering was a simple process. The item did not appear to be the same in person as on the website.
Thank you for your feedback—we’re glad to hear the ordering process was smooth, though we’re sorry the item didn’t look as expected in person. We photograph all of our pieces exactly as shown, using professional lighting and scale references to ensure accuracy. If you believe there’s a discrepancy or issue with your item, please don’t hesitate to contact us. We’re here to help and want to make sure you’re completely satisfied with your purchase.
It was my first time buying from this company. Sometimes when you buy things online you are underwhelmed by what you receive. I am happy to state that was not my experience. Everything arrived timely and absolutely beautiful and stunning pieces.
Great transaction. Well made. Received in a timely manner.
The beads are very pretty. Easy to put on. Would like longer size.
I dont want to answer with at least 50 characters. Trying to give a good review bc I know companies value them. However, I have nothing else to say other than GOOD. Wasnt the greatest that i will only buy my jewelryfrom this website. Wasn't bad either and I may buy more from this website. Don't force me to write a long review and keep sending me back everytime I submit bc my review isnt long enough. You get what you get and don't throw a fit lol
I have always loved raw simon's. I used to shop the store in the mall, Before they close. I have enjoyed the online shopping just as well.
My father started the Gorham snowflakes collection in the 1970s for my mother & I'm continuing the tradition to pass them down to my granddaughter. We loved to see them on our Christmas trees every year! Such a beautiful remembrance of my parents!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached at (800) 835-0919 for assistance. We are always happy to assist. Private message sent.