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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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The process of returning items is not easy. I had to call 3 times for someone to give me the correct information.
Disappointed with gold chain Very cheap and flimsy and short
Stated it was 18in and more like a 16in
Everything was very easy... ordering and delivery was excellent!
Quick, easy, precise, exactly what I needed, wanted and received.
Ross-Simons makes shopping for the perfect bands easy and fun!
I've always had excellent experiences with Ross-Simons, and this order was no exception in terms of service and product quality. The earrings were beautiful and arrived quickly, but unfortunately, one was broken upon delivery. I'm currently in the process of exchanging the item, and I appreciate how smooth the support process has been so far. I gave 4 stars instead of 5—not to penalize Ross-Simons, but simply to reflect the hiccup with the product. Their consistent quality and customer service over time still make them one of my go-to jewelry sources. My wife is looking forward to receiving the replacement!
This was my first experience. I will be buying again
Ordering was easy. Looking forward to seeing product as I am a first time buyer
Thank you for the sale price and such a speedy delivery. I really like the floral design on my ring. I would purchase from Ross Simons again.
It was my sister's 65th birthday and I wanted to get her something special. I kept putting it off because I didn't know what to get. I found myself with only 2 days until her party. I decide to get her a jewelry set. I looked at a few places online, but nothing looked good enough or it wouldn't get to me on time. I looked at Ross-Simons and found some BEAUTIFUL TURQUOISE JEWELRY. I bought a ring, necklace and earrings. She loved it so much you would have thought I gave her a million dollars. AND IT GOT TO ME IN 2 DAYS. I CAN'T THANK YOU ENOUGH.
I found beautiful gifts for my sister. Thank you.
Good. Not too expensive and exactly what I was looking for. 😊😊😊😊😊😊
Would order again things are as described love the ring it was better than I thought
I needed a pair of pure sterling silver earrings. The earrings I ordered have another type of metal which I'm allergic to. I'd like to return these earrings. Please provide me with return instructions.
My fault I didn't pay attention to the width and it was too thin for my diamond pendant. I was able to return it with no problem. Great customer service experience.
Love it. The sparkle is incredible. It really showcases my diamond pendant. Very happy with my purchase
I had a pleasant experience and loved the jewelry I bought. It came in a timely manner also.
I just tore apart your catalog and dumped it in the trash after seeing page after page with Christian crosses or all sort, and Christmas decorations, but NOT ONE STAR OF DAVID, a beloved symbol for those of the Jewish faith.
Surely you know that Jewish people love and appreciate fine jewelry, certainly as much as those of the Christian and other faiths.
So the exclusion of Stars of David or other Jewish-related jewelry can only be intentional.
In this time of rising anti-Semitism, it is disgusting to see Ross & Simons exhibiting such discrimination. By the way, my grandparents -- both Jewish -- proudly carried the name of Simons, as did their ancestors. They would be appalled to see a company like yours carries their name.
Super hard to get in - requires another person. Once you get them in they are super uncomfortable and pinch the ear.
Thank you for your feedback. That’s certainly not the experience we want for our customers. We appreciate you bringing this to our attention—it helps us identify areas for improvement.
The earrings may be returned within 30 days of delivery if, for any reason, you are not completely happy with your purchase. Online returns are simple to set up on our website. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. A member of our team is reaching out.
Loved the bracelet the engraving was nice. Had no problem ordering and getting what I wanted
Love this site, because I love jewelry
These are pretty earrings but they are so tiny. I didn't expect just how small they are. They're kid-sized. I kept dropping the backing because it's so tiny and lost one of the backings within three days. These would be great for second or third piercings but are too small for primary piercings
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


Thank you for your very candid feedback. We're truly sorry that the catalog didn't reflect the diversity you were hoping to see. Our company is very proud of its Jewish roots and works toward being as inclusive as we can be. Unfortunately, our catalogs have limited space for the 18,000 skus we carry, including Star of David jewelry, which is offered on our website by clicking this link: https://rsssmns.com/45WLNwd. We're always working to make sure our collections reflect the values and traditions of all our customers, and we regret that this particular catalog may have missed the mark. We will be sure to share your feedback with our merchandising and marketing teams and hope that you will consider visiting our website for a much wider variety of items.