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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,863 reviews

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New York
1 review
0 helpful votes
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Good Quality & Look
October 2, 2025

The ring is very attractive on my finger. It is well made and the onyx and silver is a great contrast and the stone is just the right size. I would buy the ruby one but it's out of stock. Please make that one available again and if it's a size 5, I will definitely purchase it.

Date of experience: September 22, 2025
California
1 review
0 helpful votes
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Sweet Swiis Blue Topaz with Sparkle
October 2, 2025
Updated review

I just love when I see a new Swiss Blue Yopaz ring 💍 and I love many different blues. The ring i just purchased is darling and sp pretty 💎

Date of experience: September 21, 2025

Always love a Swiss BluecTopaz ring
May 9, 2025
Previous review

I love shopping for Ross Simons rings and the emails are perfect with sales alerts.

Date of experience: April 29, 2025
Washington
1 review
0 helpful votes
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Wonderful Shopping Experience
October 2, 2025
Updated review

Excellent choice of merchandise at very reasonable prices. The ring I bought is beautiful and I have had numerous compliments. I will definitely shop there often.

Date of experience: September 21, 2025

Easy shopping, great choices
September 21, 2025
Previous review

Easy shopping, great choices

Date of experience: September 11, 2025
Pennsylvania
1 review
0 helpful votes
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STUNNING
October 2, 2025

This is my second purchase from Ross Simon's and I will definitely be buying again. The prices are very reasonable and the products are beautiful

Date of experience: September 21, 2025
Oregon
1 review
0 helpful votes
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Shipping was fast
October 1, 2025

Shipping was quick at least, but the item is very poorly made.

Date of experience: September 21, 2025
Mississippi
1 review
1 helpful vote
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Fantastic jewelry!
October 1, 2025

I received my jewelry in perfect condition and exactly as pictured. I bought a necklace and bracelet that were on sale and couldn't be happier! Thank you for selling beautiful jewelry at really affordable prices. I'll definitely be a returning customer.

Date of experience: September 21, 2025
California
1 review
1 helpful vote
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First time buyer
October 1, 2025

The product looked just like the picture on the web site. I was very happy with the quality.

Date of experience: September 21, 2025
New York
1 review
0 helpful votes
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Love the bracelet!
October 1, 2025

Great selection, pricing for all budgets, fast delivery. Highly recommend

Date of experience: September 21, 2025
California
1 review
0 helpful votes
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Quality ear cuffs.
October 1, 2025

I have bought 3 different sets of Ear Cuffs from Ross-Simon and I like all 3. I even wear all three sets at all times because I like them so much. Ear cuffs were originally designed to help women watch their weight…they work good if you tighten them on the lobes.

Date of experience: September 21, 2025
Florida
1 review
0 helpful votes
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Constructive critic
October 1, 2025

It'll be great if they remake the design of this hoop earrings, I really liked them, but it'll just be perfect if they were a stronger/more durable design.

Date of experience: September 21, 2025
California
1 review
0 helpful votes
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Easy to order, excellent product
October 1, 2025

I ordered the earrings, and they were here within a week.

Date of experience: September 21, 2025
Ohio
1 review
0 helpful votes
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Great pieces and prices!
October 1, 2025

Always quality items at good prices. Unique pieces and free shipping.

Date of experience: September 21, 2025
California
1 review
1 helpful vote
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My earrings are beautiful! I'm
Just worried because several times I noticed they unlock by themselves on my ear which makes me feel insecure they can easily drop. What should I do?

Date of experience: September 20, 2025
California
1 review
0 helpful votes
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Ordered orange starfish set in gold. Nicely boxed and beautiful necklace

Date of experience: September 20, 2025

Very easy to navigate and large supply of choices
September 20, 2025
Previous review

Very easy to navigate and large supply of choices

Date of experience: September 10, 2025
Oregon
1 review
0 helpful votes
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Knot Necklace
October 1, 2025

I like shopping with your company. I have brought several items which I'am. Very please with. Good web site and items are received quickly.

Date of experience: September 20, 2025
Illinois
1 review
0 helpful votes
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Nice Quality
October 1, 2025

A great destination for fine jewelry. I haven't had any issues with anything I've purchased so far.

Date of experience: September 20, 2025
Florida
3 reviews
4 helpful votes
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Two Row Diamond band
October 1, 2025
Updated review

Very disappointed in the ring. You could barely see the diamonds. I returned the ring for a credit.

Date of experience: September 20, 2025
Barbara J. Ross-Simons Rep
6 months ago

Thank you for sharing your feedback. We're sorry to hear the ring purchased didn’t meet your expectations. The design features 68 pave-set diamonds totaling 0.50 carats, and we do include the stone count and ring width in the product details to help customers understand the size and style of the stones.

Pave settings are designed to create a subtle, elegant sparkle using many small stones, but we understand this may not have been the look you were hoping for. Returns are processed within 4 business days; email confirmations are sent once your refund is completed.


Love shopping at Ross Simon, ai have never had a bad...
May 10, 2025
Previous review

Love shopping at Ross Simon, ai have never had a bad experience! And the jewelry is beautiful!

Date of experience: April 30, 2025
North Carolina
1 review
0 helpful votes
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Earrings
October 1, 2025

Love love your jewelry. I'm always satisfied with the quality.

Date of experience: September 20, 2025
Pennsylvania
1 review
0 helpful votes
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Giving a gift to one's mother
September 30, 2025
Updated review

The experience was excellent. The people on the telephone were very helpful.

Date of experience: September 20, 2025

The customer service representee was extremely helpful. Thank you for this.

Date of experience: July 3, 2025
Maryland
2 reviews
0 helpful votes
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To small
September 30, 2025

Bracelet is to small, very disappointed. Ot was a gift and it will not fit.

Date of experience: September 20, 2025