Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The ring is very attractive on my finger. It is well made and the onyx and silver is a great contrast and the stone is just the right size. I would buy the ruby one but it's out of stock. Please make that one available again and if it's a size 5, I will definitely purchase it.
I just love when I see a new Swiss Blue Yopaz ring 💍 and I love many different blues. The ring i just purchased is darling and sp pretty 💎
I love shopping for Ross Simons rings and the emails are perfect with sales alerts.
Excellent choice of merchandise at very reasonable prices. The ring I bought is beautiful and I have had numerous compliments. I will definitely shop there often.
This is my second purchase from Ross Simon's and I will definitely be buying again. The prices are very reasonable and the products are beautiful
I received my jewelry in perfect condition and exactly as pictured. I bought a necklace and bracelet that were on sale and couldn't be happier! Thank you for selling beautiful jewelry at really affordable prices. I'll definitely be a returning customer.
The product looked just like the picture on the web site. I was very happy with the quality.
Great selection, pricing for all budgets, fast delivery. Highly recommend
I have bought 3 different sets of Ear Cuffs from Ross-Simon and I like all 3. I even wear all three sets at all times because I like them so much. Ear cuffs were originally designed to help women watch their weight…they work good if you tighten them on the lobes.
It'll be great if they remake the design of this hoop earrings, I really liked them, but it'll just be perfect if they were a stronger/more durable design.
I ordered the earrings, and they were here within a week.
Always quality items at good prices. Unique pieces and free shipping.
My earrings are beautiful! I'm
Just worried because several times I noticed they unlock by themselves on my ear which makes me feel insecure they can easily drop. What should I do?
Ordered orange starfish set in gold. Nicely boxed and beautiful necklace
Very easy to navigate and large supply of choices
I like shopping with your company. I have brought several items which I'am. Very please with. Good web site and items are received quickly.
A great destination for fine jewelry. I haven't had any issues with anything I've purchased so far.
Very disappointed in the ring. You could barely see the diamonds. I returned the ring for a credit.
Love shopping at Ross Simon, ai have never had a bad experience! And the jewelry is beautiful!
Love love your jewelry. I'm always satisfied with the quality.
The experience was excellent. The people on the telephone were very helpful.
The customer service representee was extremely helpful. Thank you for this.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


Thank you for sharing your feedback. We're sorry to hear the ring purchased didn’t meet your expectations. The design features 68 pave-set diamonds totaling 0.50 carats, and we do include the stone count and ring width in the product details to help customers understand the size and style of the stones.
Pave settings are designed to create a subtle, elegant sparkle using many small stones, but we understand this may not have been the look you were hoping for. Returns are processed within 4 business days; email confirmations are sent once your refund is completed.