RoseWholesale
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RoseWholesale Reviews Summary
The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.
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I have placed 57 different orders with Rosewholesale and some have been for multiple items. I have always been very happy with my purchases and gave arruved between 2-4 weeks to West Coast of Canada
I always order 2 sizes larger than I would in Canada/US
VERY HAPPY with Rosewholesale Service
They do not have what is advertised and take your money and give you
Credit when they cant ship weeks later
Dear Terry,
Thank you for raising this issue.
All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.
For more details: http://www.rosewholesale.com/m-article-id-39.html.
Could you message us your order number?
We look forward to your reply,
Rosewholesale Customer Service Center
They have a lot of variety in articles and the sizes are very exact, I did not have any problem with that, that's why I keep buying with them!
Dear Isaac A.,
We would like to thank you for your kind review. We at Rosewholesale will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosewholesale.com again soon.
Many thanks,
Rosewholesale Customer Service Center
You expect the bastards to honor it! If it's on their f!@#$%^&*ing website AND you place an order, God damn it, you expect the ITEM! Not some lame excuse in an email weeks after ordering that the order is out of stock and all we can do is offer a refund (HEY ROSEWHOLESALE JACKWAGONS; I WANT THE SHIRT, NOT A REFUND!). This is the second brat website offering cheap clothes from China that has pulled this crap on me (the other being dress lily). Well, I am DONE; STICK A FORK IN ME DONE! If I want cheap clothes I'll go to Walmart!
Dear Ronnie,
We at Rosewholesale can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
Our US phone number is: + (1)917-621-0925, and for all other customers you may call: + (001)917-621-0925.
We are sorry for this issue.
Could you piease give us the order number? We will give you a solution.
Many thanks,
Rosewholesale Customer Service Center
Ordered on December 31st, 2017... still waiting... no email replies when I inquired. And the USPS still says it's "In transit" because it's forgein from China..
Dear Terri,
Thank you for raising this issue.
All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.
For more details: http://www.rosewholesale.com/m-article-id-39.html.
Could you message us your order number?
We look forward to your reply,
Rosewholesale Customer Service Center
I've waited 6 weeks for my order... THEN read the reviews. Stupid of me. Currently have Australia Post assisting and will seek PayPal assistance if I cannot get a resolution. Was a very cheap purchase - looks like you get less than what you pay for though.
Dear Shirley C.,
Thank you for raising this issue.
All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.
Would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
We look forward to your reply,
Rosewholesale Customer Service Center
I loved everything that I recieved from Rosewholesale.com with the exception of 2 items that did not fit right. When I emailed customer service they were prompt with their replies and their refund that they offered me for the items that were not fitting right.
Dear Felicia G.,
Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.
Best Regards,
Rosewholesale Customer Service Center
Hi, This is my first time to visit this website and I got very excited about the dresses and tops but I'm pretty scared ordering online due to bad experiences, so I always read reviews first before I make a decision to pay the items on my bag. Looks like this website is pretty good. I'm just confused when it comes to sizing. I'm Large in Canadian size, so looks like I need to get XL size in this website.
Dear Lene M.,
Thank you for your kind review about Rosewholesale. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Rosewholesale.com soon!
Best regards,
Rosewholesale Customer Service Center
I have been buying watches from then for over 2 yrs today and it has always been good. Their customer service is good, delivery could take long but it always arrives, I always get feedback from inquiries.
Dear Okah N.,
We appreciate that you took the time to write a review.
Thank you,
Rosewholesale Customer Service Center
I have had to write another review because I didn't think this company could get any worse. After another couple of weeks of emailing this company and they still will not refund for a)items not received and b)items sent in the WRONG size; this morning I tried to reply and my email has been blocked out. To explain: they give you a ticket no. When you make a complaint - if you do not reply within 7 days this ticket no. Is cancelled. I tried this morning and it kept saying I have to "sign in" - I WAS SIGNED IN. It would not allow me to submit the reply! They are blocking it so that when it passes the 7 days the ticket no. Will be closed - what a devious, sneaky & fraudulent company!
Dear Rose,
Thank you for raising this issue.
We regret that you are having issues with the size of our items.
Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page to help them choose the correct size.
All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.
For more details: http://www.rosewholesale.com/m-article-id-39.html.
Could you message us your order number?
We look forward to your reply,
Rosewholesale Customer Service Center
I love their website they sell beautiful dresses in a cheap price. My customers are very happy with the dresses they received. Thanks
Dear $clientname,
Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.
Best Lyn M.,
Rosewholesale Customer Service Center
I bought already many times here. Always satisfied. Fast shipping and good products. And i'll buy more in future here.
Dear Wayan K.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Rosewholesale.com soon!
Many thanks,
Rosewholesale Customer Service Center
I'm very satisfied with the overall shopping experience. The pack has arrived in two months and the seller is attentive.
Dear Ron r.,
We would like to thank you for your kind review. We at Rosewholesale will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosewholesale again soon.
Many thanks,
Rosewholesale Customer Service Center
I have been shopping with Rose Wholesale now for about 18 months and have found them to be outstanding in all aspects of their business. At first I had a problem with the different sizing but they sorted that out for me and now I able able to purchase on trend clothing at an affordable price. I also find their range of accessories to be amazing and buy 99% of gifts from them. Delivered quickly to my door, I will keep shopping with them.
Dear Charlie A.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Rosewholesale.com.
Please feel free to place an order again soon.
Thank you for your support.
Rosewholesale Customer Service Center
I very much enjoy buying from you, quality products, a variety of products and measurements, reasonable prices, fast delivery, and amazing customer service.
I will certainly continue to buy from you, and I will even recommend my friends.
Thank you.
Dear Avraham v.,
We would like to thank you for your kind review. We at Rosewholesale will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosewholesale.com again soon.
Many thanks,
Rosewholesale Customer Service Center
I was surprised with the variety of items this site offers - I have brought shoes, watches, jewellery as well as various items of clothes. I have always found them helpful.
Dear Jeanette W.,
Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.
Best Regards,
Rosewholesale Customer Service Center
Free shiping cheap prices and great customer service they fuflied my order as soon as possible great products
Dear keziah m.,
Thank you for your kind review about Rosewholesale. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Rosewholesale.com soon!
Best regards,
Rosewholesale Customer Service Center
I bought many items and found that their service is good and quick enough. Recommendation for purchase. You need to think twice before order because shipping charges is very high.
Dear Divyesh G.,
Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.
Best Regards,
Rosewholesale Customer Service Center
Mannn so I order some pants from the website I got the pants and its a whole different pair that I ordered wont order from there no more
Dear Demonte B.,
We are sorry that you were not satisfied with your order.
We do provide very accurate product descriptions on all of our product pages.
Would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
Many thanks,
Rosewholesale Customer Service Center
I ordered 6 pillow covers about 2 months before Christmas and only received 2 and have emailed the company 4 times to let them know I never received them and i have only heard back from them saying my ticket was closed because i hadn't been active in 7 days. I just want my pillow covers or my money back. The company needs to see in my orders they was never delivered. Not very happy.
Dear Lisa m.,
Thank you for raising this issue.
All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.
Would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
We look forward to your reply,
Rosewholesale Customer Service Center
From the business
Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Karen B.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Rosewholesale.com.
Please feel free to place an order again soon.
Thank you for your support.
Rosewholesale Customer Service Center