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RoseWholesale

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RoseWholesale

2.0
rosewholesale.com

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RoseWholesale Reviews Summary

The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.

This summary is generated by AI, based on text from customer reviews

service
849
value
779
shipping
834
returns
548
quality
739

We monitor reviews for authenticity

Romania
3 reviews
1 helpful vote
Follow Maude B.
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Beautiful blouses, black and white, for any occasion, summer or winter. Best prices and low shipping cost. Recommend RoseWholesale to you

Date of experience: April 5, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Maude,

We appreciate that you took the time to write a review.

Thank you,

Rosewholesale Customer Service Center

New Jersey
2 reviews
3 helpful votes
Follow Isis B.
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As a plus sized woman with quirky fashion tastes I often don't find many things in physical stores that I like or will fit and sometimes both. But shopping at Rose Wholesale they have a variety of clothes to meet my personal tastes at prices I can justify spending. They're shipping although standard is still good, they offer tracking numbers and it always arrives right on time. All of the items have met my expectations and don't have questionable construction for me to worry about. Their size chart is on point especially if you are knowledgeable about by our body type and the measurements.

Date of experience: April 1, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Isis,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Many thanks,

Rosewholesale Customer Service Center

PF
1 review
0 helpful votes
Follow Ignace F.
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Bonjour!
J'ai été très satisfait du produit Rose Wholesale, je recommande à mes amis qui ont déjà commandé chez vous et qui sont super heureux de produit acheter chez vous!
J'ai déjà reçu mes articles et je suis très ravis de la qualité du service et de l'envoi!

Expérience garantie chez vous Rose Wholesale!

Je vous remercie pour votre professionnalisme.

Meilleurs Salutation!

Date of experience: March 31, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Ignace,

We appreciate that you took the time to write a review.

Thank you,

Rosewholesale Customer Service Center

New Jersey
1 review
15 helpful votes
Follow Claudia V.
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Never ever received my order or refund!
March 30, 2018
Updated review

I paid extra for speedy shipping... never arrived, no refund... I ordered March 2016! Still waiting smh

Date of experience: March 30, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Claudia,

We are sorry to hear you are having issues.

All items have a processing time that is shown clearly on the page.

The total time is the processing time plus the shipping time.

Please tell us your order number via ticket and reply to us there.

Best regards,

Rosewholesale Customer Service Center


Worried about arriving in time
March 15, 2016
Previous review

Ordered 2 weeks ago, paid extra to arrive in 5-10 days... still says processing no updates on order... needed for Sunday March 20th...

Date of experience: March 14, 2016
New York
3 reviews
1 helpful vote
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Awesome
March 30, 2018

I would definitely recommend this website to anyone looking for fair prices. Shipping is fast and rapid replies.

Date of experience: March 29, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear JOEL,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Many thanks,

Rosewholesale Customer Service Center

Virginia
1 review
16 helpful votes
Follow Sachita T.
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It's been six months since I had ordered a watch from this website, I haven't got it yet and when I asked for help they always responds and say they are going to fix it ASAP but no-one does anything. Also, when I asked for refund, they acted as if I am being cheap and responded that they won't do any refund as it has been more than three months since the order date. Now, I don't need any refund and I know I am not gonna get my item either. Just want to let you all know that don't use this website to buy anything. Save your time and money.

Date of experience: March 26, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Sachita,

We at Rosewholesale can be contacted 24/7 via our Support Center and Live Chat.
https://www.rosewholesale.com/m-article-id-12.html

All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.
Because you choose a slow mode of transportation, it takes a long time to transport.
Once we verify that there is a real loss, we will give the customer a satisfactory solution.
Please tell us your order number we will solve your problem.

Please see our Warranty and Return here for more information: https://www.rosewholesale.com/m-article-id-16.html

If you have any further queries, please contact us via our Support Center and we will get back to you within 24 hours.

Many thanks,
Rosewholesale Customer Service Center

Maryland
1 review
1 helpful vote
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Rose Wholesale
March 26, 2018

This website has an excellent reward system which are R points. There are products for everyone from children to adults women and men everywhere. I would recommend this site.

Date of experience: March 24, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Asia,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Many thanks,

Rosewholesale Customer Service Center

Canada
1 review
8 helpful votes
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As my title says, I inquired about how they manage to sell this stuff for so cheap without under paying their employees and all they tell me is that they don't have an answer to my question. They're hiding something and as a responsible costumer, I will not order from that place knowing that I am encouraging a business who is potentially abusing their staff. If you care remotely about the life quality of people, order something that is fair trade. Don't be a cheap person. Unless you would be willing to take their place and do the work they do.

Date of experience: March 20, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Yoaa,

We are sorry to hear that you are not satisfied with your order.

All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Our website is dedicated to solve any customer's order problems.
Please tell us your order number via ticket and we will solve your problems.

Many thanks,

Rosewholesale Customer Service Center

Canada
1 review
1 helpful vote
Follow Dyanne L.
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I love the products and the unique looks I am able to get there that I can not find in my small town. My only caution is to really keep an eye on the product sizing as what your usual size does not apply to their clothing. I find I have to go up between 2-3 sizes to get my items to fit properly. Once that was figured out it was a lot easier to find what I was looking for. I would like it if they fixed the sizes to match actual US sizing charts because my ego does take a hit going up so high for sizes in their clothing.

Date of experience: March 20, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Dyanne,

We appreciate that you took the time to write a review.

Thank you,

Rosewholesale Customer Service Center

Canada
1 review
1 helpful vote
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I have dealt with Rose Wholesale for about 2 years or so, and have the pleasure of browsing their web site with satisfaction every time I order. Their customer service support take action right away for each ticket entered in 48 hours. Items not received Rose Wholesale will refund once investigated. Love their pricing of items and always a variety of different products which I love and especially around Christmas time. Their sizes fits all customer needs. Their shipping costs are reasonable.

Date of experience: March 11, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Susan,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Rosewholesale.com again soon for all our latest deals.

Many thanks,

Rosewholesale Customer Service Center

Canada
1 review
2 helpful votes
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My Review
March 12, 2018

I am very happy with my purchase, all my items came in a timely manner and in great quality. I would purchase from them again in the future, even their customer service is amazing! They are an all around great company that I recommend!

Date of experience: March 11, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Nickii,

We appreciate that you took the time to write a review.

Thank you,

Rosewholesale Customer Service Center

Germany
1 review
8 helpful votes
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Seriously, I buy from China regulary and this never happened to me before! I'm used to good customer service, so taht I leave good reviews even when something went wrong because all other customer services were able to answer and solve problems.
I conntacted rosewholesale multiple times and got NO answer at ALL! When I tried to solve problen trough PayPal the the seller offered 10$ refund (FOR AN 50$ ORDER!)
I don't know if you find it funny to steal from your custommers, but I do not! I ordered 4 Months ago and got two small pieces out of my 40$ order (with 20$ shipping and an INSURANCE) Seriously, do not order! If you get your stuff it might be ok, but if you don't, nobody's gonna talk to you or help you!

Date of experience: March 11, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Kristyna M.,

Thank you for your review.

For more details, please click here: http://www.rosewholesale.com/m-article-id-39.html.

Please rest assured that we are always here to help you.

Could you kindly describe your issue in detail and note us the order number?

We will provide the solution for you via the Ticket system.

Hope to hearing from you soon,

Rosewholesale Customer Service Center

California
1 review
1 helpful vote
Follow Yvonne M.
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Good!
March 12, 2018

Very decent prices for the quality. I receive my items in a timely manner considering theyre coming from China. Customer service is helpful and I havent had a bad experience from this site! I recommend!

Date of experience: March 10, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Yvonne,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Rosewholesale.com again soon for all our latest deals.

Many thanks,

Rosewholesale Customer Service Center

Louisiana
1 review
6 helpful votes
Follow Apple O.
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SCAMMERS!
March 9, 2018

I DID NOT received WHAT I ORDERED! I bought 2 wigs from this place and they charged me an additional $3 for each of the wigs which came to a total of $6, plus the insurance (the insurance was fine) so I gave her my order number which was also a link that shows you EXACTLY what I purchased IN MY ACCOUNT but customer service is SO STUPID she repeats the same thing over and over again. Its like talking to a brick wall. She Kept telling me how much I was charge... THAT'S THE PROBLEM YOU IDIOT! Not to mention I DID NOT GET WHAT'S IN MY ORDER LINK! TOOK EXTRA UNAUTHORIZED CHARGE AND GAVE ME WHAT THEY WANTED ME TO HAVE! SCAMMERS!

Date of experience: March 8, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Apple,

Thank you for raising this issue.

All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.

For more details: http://www.rosewholesale.com/m-article-id-39.html.

Could you message us your order number?

We look forward to your reply,

Rosewholesale Customer Service Center

South Carolina
1 review
0 helpful votes
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Great Company
March 9, 2018

I am very happy with this company and their products and service. I have placed 4/5 orders and I am always happy with my products. I have never had to return anything. Great company to deal with, customer service is always their to answer any questions I may have.

Date of experience: March 8, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Paula C.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at Rosewholesale.com.

Please feel free to place an order again soon.

Thank you for your support.

Rosewholesale Customer Service Center

Pennsylvania
1 review
0 helpful votes
Follow Terracedia M.
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Green Dress
March 9, 2018

It usually take one week for delivery but this time was late. I did receive my dress in time for the Winter Concert where I performed. The dress was received on good condition with the correct size and fit very well. I recommend that you do not place any orders during Christmas ( Holiday Seasons). Especially if it is a gift or for an event. This time I give for stars.

Date of experience: March 8, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Terracedia M.,

We would like to thank you for your kind review. We at Rosewholesale will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Rosewholesale.com again soon.

Many thanks,

Rosewholesale Customer Service Center

Mexico
1 review
0 helpful votes
Follow Alexa V.
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La verdad es que lo que pedi me encanto, aunque tuvo un poco de demora, el producto era tal cual en la foto, estaba supér cuidado y hermoso, y en cuanto al servicio al cliente fue la atencion más rapido ya más atenta que he tenido, pues siempre estuvieron a mi dispocision resolviendo mis dudas, definitvamente volveria a comprar aqui!

Date of experience: March 6, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Alexa V.,

Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.

Best Regards,

Rosewholesale Customer Service Center

Australia
2 reviews
3 helpful votes
Follow Catherine A.
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I have been buying from this site for 3 years, I have never had any problems with them or the products. I have bought many beautiful dresses and earrings.
Always remember to buy larger in the dress sizes, I am in Australia, these garments are sized for little people.

Date of experience: March 3, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Catherine A.,

Thank you for your kind review about Rosewholesale. We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Rosewholesale.com soon!

Best regards,

Rosewholesale Customer Service Center

Australia
1 review
8 helpful votes
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I have never seen such a bad service on online business. Didn't received items ordered last year November. Kept on telling me check with post office or wait. Is it too much to ask to refund that I didn't received after 4 months of hassling?

Date of experience: March 1, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Semi K.,

Thank you for raising this issue.

Please trust us that we will not cheat our customers since we have been specialized in this field for many years.

All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.

For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.

Please kindly note us the valid order number, and we will offer a solution for you via the Ticket system.

We look forward to your reply,

Rosewholesale Customer Service Center

Australia
1 review
2 helpful votes
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Rosewholesale
February 28, 2018

Took my money before I had even confirmed the purchase! Won't be using them again. I didn't go through with the purchase as I hadn't confirmed it. Then found it had already been processed. Not impressed.

Date of experience: February 28, 2018
CustomerService R. RoseWholesale Rep
over a year old

Dear Bronwen A.,

Thank you for highlighting this issue.

Please trust us that we will not cheat our customers since we have been specialized in this field for many years.

Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center.

We look forward to assisting you,

Rosewholesale Customer Service Center

From the business

Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.


rosewholesale.com
Shenzhen, GuangDong, China