RoseWholesaleReviews 3,300

Stole a good $12.00 out of my refund that was supposed to be returned to me upon sending the item back. The item was nothing like the pictures online & so thin it wasn't even worth buying. Customer service is horrible. There are no follow ups & they delete your corresponding messages so as to make it seem like they never even spoke to you. I've called & called & I have been lied to numerous times. Stay away from this company seriously.

I placed 3 separate orders on this site 1st November 2018(Supposed to be Christmas gifts) I was told it will take 12-20 days, That's normal. I waited 2 months for the first order to arrive(start of January 2019) and the second order came today(18 February 2019), the third order was bust, they didn't want to release it a second time until they investigated completely. I asked for refund during December 2018, so I can buy last minute Christmas gifts and was told that they cannot give refunds once the package is dispatched, which I understood. Until last week when a refund all of a sudden became an option. So not only did they lie to me, they also embarrassed me on a personal level being the only family member to not give any gifts for Christmas. Waiting for my refund to be deposited into my account, once it's there I will give an update.

Ordered a dress 6 months ago. Never received it and given 3 different shipping numbers, none of which were legitimate. They took my money as soon as I ordered. I posted a negative review on this website and they contacted me to ask my details. I sent them and they today replied saying they have no such order. Funny that they were able to collect money but not find my order. Luckily it wasn't too much as I've just written it off as a bad loss as I have no doubt I will never get the dress or a refund. In my book they are thieves an I wonder how many other people they have ripped off and got away with. I think the positive review are fake.

PLEASE PLEASE do not spend any money on this website. I ordered a wig, it came and it was ridiculous, almost laughably bad. It was thin at the back and just totally unwearable. Looked nothing like the photo. So decided to return, obviously. Read some reviews saying they've made their returns really difficult (probably because they know their products are absolute trash). So before you return anything you have to do this weird back-and-forth messenger-style chat' with a member of their customer service' team explaining exactly why you want to return it, plus include images. This is absolutely ludicrous, JUST LET ME RETURN MY ITEM! So anyway they send you a return address and ask you to pay to have the package shipped, but they STILL MIGHT NOT ACCEPT YOUR RETURN! They want to inspect it in person'. The absolute audacity of this company. They send you terrible products that look nothing like the picture, interrogate you when you ask to return them, ask you to pay to send them back, only for them to still possibly reject the item and keep your money.
I sent the wig back in January and I've heard nothing from them since, so I'm guessing they rejected my item - I'm honestly not sure, I'm bored of dealing with them.
It looks like cheap fancy dress, I wouldn't even go out on Halloween in it.
Again AVOID THIS WEBSITE AT ALL COSTS! This is my second review, I wrote one when I first received my item around Christmas time. It's now April and there's no sign of my refund.

Ordered jeans and a coat. Size 33 jeans are spot on UK size. Also so unique that you do not see anything like them on anyone else. Really are nice and very fashionable. Price is amazing. Coat is also nice but have to be careful of sizes. I'm a UK medium and XL is perfect comparison here. Been using these guys for many years and still keep coming back. Excellent value and the delivery time is very good considering they come from another country. Trusted Seller and product always good. Prices truly unbeatable!

Unfortunately this site is supposed to be cheaper with a good quality of products. There is at least one section that doesn't respond to that, and I'm talking about cosmetics. I totally agree that these are probably good quality products, but to be honest, I won't pay the price showing on this site when I can get the same quality product at the drugstore nearby or any Walmart of this world that sell this product at the same price. I will save me a 30 to 45 days of waiting for my package to arrive. This is another topic though, but shipping time is just not acceptable.