On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Abercrombie & Fitch
FAYT The Label
Garage
Shiny by Nature
Volcom
Wrangler
Chicme
Gymshark
Dippin Daisies
Chic Soul
Dockers
Dickies
Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
She was very helpful to me, and she made sure that I received the right dress that I ordered
There was a duplication of an item purchase on knowingly and Kushi came to my assistance and remove the item quickly, I was really amazed by it, Thanks Kushi.
El vestido es ideal, la talla es exactamente la que pedí y queda muy buen, recoge la cintura. El pedido llegó antes de lo pensado cosa que me sorprendió bastante. Estoy muy contenta
Very helpful when I had no clue! Was really unsure on ordering and return and exchange. I was walked though it step by step. At then everything went good!
Very responsive and got the information needed to resolve my issue!
I needed to return some items and he helped me with a ticket
VERY PATIENT AND HELPFUL WHILE PLACING MY ORDER, I HOPE I GET HER EVERY TIME I AM ORDERING. AND I WILL BE ORDERING AGAIN AND AGAIN. I LOVE THEIR STUFF.
Hopefully I find my package. A very nice out fit.
With a good price and very good service they provide.
Easy website to use, friendly team, always ready to advise and help
By now I have already placed around 6 orders with Rosewe. Always a ''WOW'' experience.
I'm overall very pleased with the styles proposed, the quality/ price ratio, and the customer service. The clothing always has this ''unique-in-the-crowd-fashion-look'' that will define your personnality and assure you compliments from many! No double thinking about the sizes: the information provided is accurate at almost all times, and should you be unatisfied with an item, for any reason, the customer service is fast and very helpful. I love this site and keep recommanding it to anyone compliments me on my clothing.
Didn't expect delivery to be so fast so am appreciative to your team for being on top of this.
Order arrived several days then schedule date
My favorite color is blue. However when I saw this purple... I knew it was for me..
Dharani is a very helpful person. Doing once again a great job. Helping me a second time with my order.
My question was answered in less than 2 minutes
Email enquiry i sent 3 days ago still havent responded to me
Thank you live chat
I was unsure about a product but Dharani went way above and beyond to contact the warehouse and confirm my queries. I am very happy
Horrible, wrong size came, wrong color, could not contact anyone. SCAM, would have given it a zero if possible
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members