Helpful, fast service, I like that hopefully i get my missing item.

Kashi was very knowledgeable and responded to my inquiry fast and completely understood my situation!

Frustrate at first because I never received my item, very disappointed

They are emailing me a return label and taking $9.99 from my refund to send it back to them. I always had a good experience with Rosewe and the clothes fit me very well. This order the dress was to tight up top and fir well at the bottom.

Thank you for taking the time to chat I had a problem trying to find my return label that I guess I over read that it was going to be put in my email address within 48 hours I appreciate you clearing that up with me and made the process much easier thank you and have a very nice day and continue to do the good work that you do

Response very rapid, Rosewe is the best, the company keeps to their delivery dates. Though i m been charged for delivery this second time of patronising, but i have not benefit from the off prices.

Waiting for reply to my inquiry as I have a discrepancy with a charge on my order

I was requesting a return receipt and Sunshine responded quick and attached a return ticket. Thank you!

Fast delivery!
My orders were copycat of the photo. Size were spot on.

Refund was prompt. Suggestion is to issue a paper receipt and easier return instructions with the package.

Quick response and took my order well! Its My first time purchase and surprisingly it turned out well on my exchanged item.
Although its through email "Sunshine" (customer service) did response quickly. I will definitely purchase with them again. Thank you.

The clothes are very nice material feel really comfortable size perfect price amazing only thing I don't like take too long to get to me

I ordered dresses not knowing that my friend had already ordered them for me. I requested a refund due to my error in ordering. The problem was solved quickly and accurately. I really appreciate the very prompt manner in which this was handled. I really like your dresses and will order again in the future due to the help I received with resolving this problem

I received a dress that was damaged. I explained this to my agent Dharani. A return shipping label was provided to ship the item back. This is my first time dealing with this company and I can't say enough as to how helpful the customer service is. Excellent company!

I had an issue with my coupon code and I needed help

Very helpful! I feel confident that my order will be delivered to me this time. Zpost has to du better with deliveries.

Live chat was answered very quickly and all my questions were answered fully.

Awesome. Lydia was professional and fast. She listened to my concerns and worked a solution. I was very pleased with the outcome.

Contact with the Customer Service Rep was terrible. The return policy is terrible. I was sent the wrong item and I have to pay to ship it back. I don't
Think the
Rep understood what I was trying to explain and did
Not try. When I asked to speak to a Supervisor, I was told none available. This dress is going to cost me more money than I actually paid.

I have brought alot of items from rosewe. I look forward to receiving my parcels. There clothes are always true to size and look the same as the pics. The items are of good quality. I have lots of possitive comments. I would highly recommend rosewe to anyone. Thankyou rosewe