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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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I have to admit that Customer Service at Rosewe was very efficient when I returned a dress that was too big and exchanged to the right size. Now it fits perfectly. I also got al refund for an item they did not have the right size. Every time I had a question or concern, they responded promptly and respectfully.
Rosewe have beautiful clothes. I will tell everyone about it. Delivery was on time and it didn't take long
The customer service was great, nice assistance, well done, keep it up
The question was answered quickly and the agent was polite.
I connected with Dharani via the live chat. She was helpful and efficient. She knew exactly what I needed and was able to solve the problem quickly.
Dharani, was great with helping me with my return concerns. Although, our conversation was over chat Dharani was very pleasant and professional. Thank you for your help.
I thought I was talking to a bot in the beginning, answers didn't seem to line up with questions. The experience got better and ended with me getting my issue taken care of and the receiving the information I needed.
Communication was straightforward. Was informed of the status every step of the way.
It was a very fast and productive experience. I got the required support.
No miscommunication. Made things go really smoothly with my return. I was told I would have what I needed within 24 hours.
I was questioning if my order had been delivered as I showed it was delivered. Lydia was quick to reassure me that it wasn't delivered yet and when it was expected to be delivered.
Frist time on ordering from you and love it will be ordering again in the future
Well Kushi has been very understanding with my plight and sorted it for me. Very polite in his conversation with customer.
It was my first time to do orders to ROSEWE so when I was talking to my friends they keep on saying it's a scam so I started to have fear that oh so my money but on the other side I just comfort myself that oh it's a one item so but, my heart was on that dinner dress
Guess what when I started to receive an email said your item is on its way to your destination, first thing I did I showed my coworkers and thank your guys for keep on updating your customers and finally I received my dress and ROSEWE is real.
After that I'm now keep on ordering.ITS NOT A SCAM
AND Another thing is you Are very reliable and you reply emails
Kushi and Dharani from the customer service were great and very helpful. I highly recommend the purchase with ROSEWE. I will buy again and again because they are the best.
Thank you so much for your products. I have been so pleased with every order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members