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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Summer Sexy
August 5, 2022

Everything item I have ordered did not disappoint me true to size also have received compliments and asked were did I get it from a very satisfied customer.

Date of experience: August 5, 2022
Massachusetts
2 reviews
0 helpful votes
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Customer service
August 5, 2022

My orders were very late, I just received one of them two days ago that I ordered at the beginning of the month. When I emailed Customer service about this issue they responded the very next day. The rep was very understanding and explained the situation in good detail. Very helpful

Date of experience: August 5, 2022
Oklahoma
1 review
0 helpful votes
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Great job - right on time.
August 5, 2022

The dress is lovely... cut a little weird in front (like longer in front and to the left side than the rest... but it'll work.

Date of experience: August 4, 2022
Australia
1 review
0 helpful votes
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It's plus size for a reason.
September 4, 2022

I'm a bigger than average girl and the jeans I loved were medium waist. If you're a big girl, mid waist is just humiliating and upsetting when trying to get them on. As I couldn't return them I gave them away and bought the perfect pair of jeans from Boohoo

Date of experience: August 4, 2022
North Carolina
2 reviews
0 helpful votes
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Beautiful Dress
August 5, 2022

Great experience. It was a gift to my wife. She loves it.

Date of experience: August 4, 2022
Virginia
2 reviews
0 helpful votes
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Clothes
August 5, 2022

I love your clothing and I will be buying more but one thing the dresses are so long have to alternate a lot but good stuff

Date of experience: August 4, 2022
Texas
1 review
1 helpful vote
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So Easy and Helpful
August 4, 2022

I thought I was going to have a hard time but Kuahi, was so helpful. She knew right off the dress I wanted from my last message. The return transaction was so easy nothing to worry about. Rosewe, you have an ongoing customer here because I love the clothing and I look good in them. Thank you so much!

Date of experience: August 4, 2022
GB
2 reviews
0 helpful votes
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Kushi is amazing
August 4, 2022

Courteous, kind and very helpful. This is my first time ordering with you and disappointed one item was not available. Once the confusion of the credit was sorted, Kushi put my mind at ease. Kushi you are truly amazing, you are a credit to Rosewe. I hope my order lives up to your service!

Date of experience: August 4, 2022
Georgia
1 review
0 helpful votes
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Exchange
August 4, 2022

I ordered 6 items and they were all too large. Your customer service agent Sumie has made the exchange go really smooth. Thanks for your service!

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Excellent Service
August 4, 2022

I received excellent customer service and quick response times. Thank you!

Date of experience: August 4, 2022
Wisconsin
1 review
0 helpful votes
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Exchange
August 4, 2022

I needed to exchange some items I purchased for a larger size. It was an ok experience. I didn't like the fact that I needed to pay $9.99 for a new shipping tag, but other than that the process went well.

Date of experience: August 4, 2022
New York
1 review
0 helpful votes
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Packages for Crystal Travis
August 4, 2022

My 2nd package took a little longer than expected but Sumie in customer service was wonderful. She answered all my questions about the shipping process and folloelwed up with me on the status of my order. Great customer service!

Date of experience: August 4, 2022
Michigan
1 review
0 helpful votes
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Rosewe was a site that was suggested to me. I am so very glad of it. I have only ordered 1 item so far. However, it will most definitely be my go to place for elegant and unique shipping. It's a 2 thumbs up experience. You won't be disappointed! Experience with representative Sumie has been excellent as well! She is very expedient in responding by chat. Most definitely a company that you won't regret getting to know! Thank you!

Date of experience: August 4, 2022
Texas
2 reviews
0 helpful votes
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Customer Service
August 4, 2022

Sunshine did an excellent job taking care of a problem that I created! 5 star service at it's best and done very quickly! Thank you for your help!

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Awesome customer Service
August 4, 2022

Dharani was great help. She helped solve my problem. She is sending me a return label.

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Great customer service.
August 4, 2022

Very fast delivery. Great quality items and paid with PayPal 3.

Date of experience: August 3, 2022
Jamaica
1 review
0 helpful votes
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Experience
August 3, 2022

The waiting was too long however, I like the clothes, the material used is very good and each item of clothes is exactly as I see it on the site

Date of experience: August 3, 2022
Canada
1 review
0 helpful votes
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Great
August 3, 2022

My experience for the first time with rosewe was great

Date of experience: August 3, 2022
Georgia
1 review
0 helpful votes
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Great product
August 3, 2022

I enjoy ordering from Rosewe because their pruducts fit as stated. It true to size. The material is great

Date of experience: August 3, 2022
Canada
1 review
0 helpful votes
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Nice Shopping Site for Dresses
August 3, 2022

I ordered a few dresses from Rosewe and they're so pretty, two of them have to be altered because they're too long at the bottom, but other than that they fit just fine. Rosewe is a nice site to look for dresses that aren't so pricey especially for weddings

Date of experience: August 2, 2022