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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Montserrat
1 review
0 helpful votes
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Very good service
August 9, 2022

The service was reassuring and encouraging. I am looking for to receiving my items. This worker served me twice and was excellent

Date of experience: August 9, 2022
New Mexico
2 reviews
0 helpful votes
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Great Job
August 9, 2022

Awesome customer service. Was fast and knowledgeable about everything I asked.

Date of experience: August 8, 2022
New York
1 review
0 helpful votes
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Sumie - Customer Service
August 9, 2022

I appreciate the prompt review and response regarding my missing order. The ease of this interaction is appreciated, especially now that it seems customer service has taken the back seat at so many companies making it very frustrating to try and resolve anything. Thank you so much!

Date of experience: August 8, 2022
Illinois
1 review
0 helpful votes
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Refund without drama
August 8, 2022

I inadverently made an order with my Paypal account. I emailed them and canceled the order and had no problem returning my funds to the original payment. I'm so impressed that I will definitely will place the order.
Thanks,

Date of experience: August 8, 2022
Missouri
1 review
0 helpful votes
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Thank you
August 8, 2022

Thanks Kushi, you sure was a great help and didn't mind sending the information 2 times because you type faster than I do. I was still typing the question when the answer was on the screen. I appreciate your customer service. Have a great week.
Somexme

Date of experience: August 8, 2022
Florida
1 review
0 helpful votes
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Kushi was promt and very helpful
August 8, 2022

I didn't receive conf. Email regarding my order so I could not track it. Email and gave a little info and got an update on my order

Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Helpful and efficient
August 8, 2022

As soon as I contacted them they provided me with all the information that I needed, and have been helpful since with queries that I have had. I used the Chat system, and the support agent I spoke with called Lydia was very helpful.

Date of experience: August 8, 2022
Germany
1 review
0 helpful votes
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Супер сте
August 8, 2022

Радвам се че може да се разговаря с вас супер сте за 10

Date of experience: August 8, 2022
Florida
2 reviews
0 helpful votes
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4 Stars
August 8, 2022

I don't shop online but tried Rosewe and things went good with my exchange.

Date of experience: August 8, 2022
Israel
1 review
0 helpful votes
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הוקרה למוכר
August 8, 2022

היי אני מאוד מרוצה מהפריט שרכשתי אצלכם קבלתי את הסחורה מהר מאוד אני מקווה להמשיך לערוך קניות אצלכם בחנות

Date of experience: August 7, 2022
New Mexico
1 review
0 helpful votes
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Nice fit!
August 8, 2022

I love products. I will buy again soon. The clothes' design were fabulous. The color combinations are unique and amazing.

Date of experience: August 7, 2022
Texas
1 review
0 helpful votes
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Order update
August 7, 2022

Kushi was able to help me with my order address and the discount that was offered.

Date of experience: August 7, 2022
Texas
1 review
2 helpful votes
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Disappointed
September 6, 2022

Purchased items that were returned and received by the company. Have not received my refund; I've been given the run around and false promises by EVERY single agent I spoke to. It's been 2 years! Unbelievable…! Too bad cause I liked them and recommended them to a lot of people. I usually don't like to leave negative reviews, but 2 years is NOT ok!

Date of experience: August 7, 2022
Tennessee
1 review
0 helpful votes
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Fast service and good communicator. I have not received my refund, but up until this point I have not had problems

Date of experience: August 7, 2022
Australia
1 review
0 helpful votes
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Thank you Sumie
August 6, 2022

Sumie has been very patient with me as this is the first time i have had to return anything over the internet. She is very professional and understanding dealing with someone with very limited computer skills as well. Thank you again Sumie

Date of experience: August 6, 2022
Washington
1 review
0 helpful votes
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Sumie was so helpful to get my issue resolved and send me the perfect product. I wore the shirt and received so many compliments.

Date of experience: August 6, 2022
Georgia
1 review
0 helpful votes
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I appreciate Rosee for understanding my situation about my one of my orders thank you so much I am very satisfied will be shopping again. Thanks.

Date of experience: August 5, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing service!
August 5, 2022

Kushi was amazing and answered all of my questions! I had originally put the incorrect email and could not figure out how to track my purchase. Kushi was able to help and was very thorough!

Date of experience: August 5, 2022
New York
2 reviews
0 helpful votes
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It was easy to return the items that did not fit or that I just did not like. They conveniently have a warehouse in New Jersey, USA. The customer service was quick, professional, and just overall excellent. I have no issues or complains. Very happy with the whole process.

Date of experience: August 5, 2022
Texas
1 review
0 helpful votes
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Customer service
August 5, 2022

Lydia was very helpful in solving my problem. Excellent customer service.

Date of experience: August 5, 2022