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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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Excellent service. A very good experience.The situation was efficiently handled.
Customer service, so far is great! Thank you so much!
Excellent and quick service. Customer service was efficient, patient, and knowledgeable on how to correct the problem.
Sunshine solved my issue very quickly! Thank you for your prompt response!
Order was missing an item. Customer service corrected the problem
Hello. I needed to change my shipping address and it was done so quickly and assured me it will ship out to correct address! Thank you so much.
Thank you for the fast responds. My order was resolved, and I am very satisfied
The dress I ordered was to big for me so I just decided I'd return it. Very easy process and live chat customer service was very helpful
Being in between sizes is so tough! I recently had an order that needed some exchanging/return, which is always nerve-wracking. However, Customer Service handled my request promptly. Communication was excellent, and of course I will continue to be a loyal customer! Thank you, Rosewe!
I was worried because I spent almost $200 on 1 order and received an email stating it was shipped. I never received the package. I contacted Rosewe and was told to track the package. DHL sent me a picture of the package on my porch. Someone stole my package. I receive many packages at my home and never has it been stolen. I contacted Rosewe again and Sumie told me that she was going to resend my items for me. This was a relief because I really want the items in my order. I didn't want to cancel and go through the hassle with my credit card company. Thank you Sumie for taking the time out to help me. Thank Rosewe as well. I will be shopping with you again!
Sumie helped with changing the size on my order. I got a response immediately. Cannot wait for my order to arrive.
My experience with this representative was excellent. The communication flowed smoothly even though we were communicating via email. This was a job well done on their behalf.
Am so happy so this site about their understanding, I made a mistake when placing my order by clicking on my account paid what I was not ready to buy but I did understood and promised to refund back my money, well done, I think its a trust online shopping everyone should trust.
I can't wait to see my daughter 's dress hope it comes the way it looks
I love the softness of the material! I wore it to a gala and got so many compliments!
Dharani was responding in a very timely manner and was helpful to me. Thank you
Ordering was very easy and my delivery service was excellent
Sumie really helped with expediting my exchange request when I found the dress I had ordered was too big and I needed a smaller size. I'm looking forward to receiving the gorgeous dress in time for my friend's wedding!
Customer was fast and friendly. I noticed the item I just purchased had decreased in price and they promptly credited the difference to me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members