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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great and efficient help.
August 18, 2022

I needed to cancel order so I could order something along with it and everything went smoothly.

Date of experience: August 17, 2022
Maryland
1 review
0 helpful votes
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Excellent
August 18, 2022

Great experience my order was taken care of in a timely manner thank you

Date of experience: August 17, 2022
Arizona
1 review
0 helpful votes
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Helping me get my order replaced
August 17, 2022

I ordered some cloths I forgot to put my unit call u all back soon as I saw mistake didn't get my package

Date of experience: August 17, 2022
Tennessee
1 review
0 helpful votes
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Right address
August 17, 2022

Handled well. No problems. Good person handling problem with understanding

Date of experience: August 17, 2022
Georgia
2 reviews
0 helpful votes
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Missing item
August 17, 2022

I reached out on live chat with Lydia she was a great help very quickly and accurate she really helped and made my day easier she was able to find my missing item and assure it was still arriving and gave me dates to look out for it thank you

Date of experience: August 17, 2022
Colorado
1 review
0 helpful votes
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Sumie
August 17, 2022

Sumie thank you so much for your great help
You were amazing and very professional
You solved my issue as I didn't receive my order and I was very disappointed, but you solved the problem in just one day
Because of you, I will keep shopping from your website as it's amazing

Date of experience: August 17, 2022
Massachusetts
1 review
0 helpful votes
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Great customer service
August 17, 2022

Dharani was very helpful and efficient. His feedback was prompt and his attentiveness to my needs was great.

Date of experience: August 16, 2022
Illinois
1 review
0 helpful votes
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Always spending money
August 16, 2022

I am always pleased with the items that I purchase with Rosewe. I am actually excited that my items are actually shipped much quicker then in the beginning when I started out shopping on this site. This is one of my main shopping hubs.

Date of experience: August 15, 2022
Mississippi
1 review
0 helpful votes
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HAPPY Customer!
August 16, 2022

I am very Pleased with my purchases. My dresses are beautiful.

Date of experience: August 15, 2022
New York
1 review
0 helpful votes
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Kushi
August 15, 2022

Great job Kushi in assisting me with the cancellation process and refund... A 5 star experience... Thank You so very much

Date of experience: August 15, 2022
North Carolina
1 review
0 helpful votes
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Great fit
August 15, 2022

I was a little worried about ordering online like always am when dealing with clothes but I spoke with a customer service person and they gave me advice on what size to order and it fit perfect thanks thanks thanks I love it!

Date of experience: August 15, 2022
Washington
1 review
0 helpful votes
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Prompt and overall excellent response. Satisfying.\

Date of experience: August 15, 2022
Texas
1 review
0 helpful votes
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Mini heartbreak
August 15, 2022

After pouring through pages and pages of beautiful fashions I finally found the perfect romper to celebrate my 50th in, so after excitedly placing my order, I was saddened to know that I wouldn't receive it until 2-4 days after my party and photoshoot. Lydia first made sure I wanted to cancel, then she issued the refund. No fuss no muss!

Date of experience: August 15, 2022
Canada
1 review
0 helpful votes
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Great experience
August 15, 2022

It's was fast to receive my package, good communication, good customer service

Date of experience: August 15, 2022
New Jersey
1 review
0 helpful votes
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Refund status
August 15, 2022

No comments at this time. Only suggest quicker response time.

Date of experience: August 14, 2022
Tennessee
1 review
1 helpful vote
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Refund
August 14, 2022

I had ordered so more dresses and I had a credit in my box but when I purchased my order. The system took away my credit and charged me for a full order. So I paying for items I didn't receive because out of stock and I was really upset but I was helped by Kushi to refund my money if 138.50 that I should receive in 1 to 3 business days. I'm now at peace, because I truly love your clothing and I never had an issue with you all before until now. I'm glad it's been rectified.

Date of experience: August 14, 2022
Georgia
1 review
0 helpful votes
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Customer service
August 14, 2022

Very helpful and easy to correct the issue, very professional

Date of experience: August 14, 2022
Canada
1 review
0 helpful votes
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Change size
August 12, 2022

Great communication very helpful. I'm very glad. With the chat it's easy to communicate. Thank you so much.

Date of experience: August 12, 2022
North Carolina
1 review
0 helpful votes
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Excellent customer service
August 12, 2022

I requested a refund for a couple of items. It is a lengthy process but Rosewe was in communication with me the entire time. Good quality clothes.

Date of experience: August 12, 2022
New York
1 review
0 helpful votes
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Great product
August 12, 2022

Love the product and the delivery came fast. It was the correct size

Date of experience: August 11, 2022